The lobby area and grounds are stunning but we found the rooms quite noisy and had a hard time sleeping many nights. We did find the concierge very helpful in recommending and booking restaurants but overall we expected more from the staff from an Orient Express hotel. We stayed at the hotel twice (before and after our trek) and the second time checking out was a nightmare. Again disappointing.

We stayed here for two nights in June; could have stayed a week. The hotel architecture is historic and stunning. The rooms are large, full of beautiful detail, and well appointed. Breakfast overlooking the magnificent courtyard was a wonderful way to wake up. As we had arrived late, we had great wines and tasty bites in the impressive and cozy library bar. They have a grand chapel. This is a gorgeous property.

Their service is stellar, with every request politely and efficiently handled. The location is ideal with a short walk to the central plaza with the Cathedral, shops and restaurant.

We will go back to Machu Picchu, and will return to Cuzco for more Inca sightseeing. When we do, we will return to the Hotel Monasterio as well.

I had read all of the reviews... and sadly, I was not impressed. Granted, the property/public areas were lovely with the expansive lobby/bar, multiple courtyards, paintings all around, and historical perspective. The staff were always willing to greet you enthusiastically in the halls; though rarely by name, even at the front desk where you turned in your key in multiple times a day. However, the actual room was less than average both in terms of size, view, bathroom and overall 'luxury'. It frankly could have been any hotel chain room. Frankly, I have stayed at much nicer Fairmont and St. Regis properties where both the public areas and the actual room are both lovely/stunning. The unremarkable/dull room dragged the rest of the historical property down in my estimation. I expect more from an Orient-Express property.

This is one of the most beautiful hotels I have ever been to. Stunning lobby, restaurants, courtyards, extraordinary chapel, nice, comfortable rooms and bathrooms, impecable service, amazing breakfast. It is pricy (Coca Cola is $6 USD!), but again, the property is so beautiful and it is so well run that in the end, it is worth every penny.