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“Back in time” 5 of 5 stars
Review of Belmond Hotel Monasterio

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Belmond Hotel Monasterio
5.0 of 5 Hotel   |   Calle Palacio 136 | Plazoleta Nazarenas, Cusco 5184, Peru   |  
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Ranked #5 of 143 hotels in Cusco
San Pedro Garza Garcia, Mexico
Top Contributor
63 reviews 63 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
“Back in time”
5 of 5 stars Reviewed January 17, 2013

Htel Monasterio is a beautiful place to visit Cusco. It takes you back in time and makes your stay be more realistic in this great city of Cusco.
Its expensive, but the service is perfect, the rooms are clean, spacious and elegant.
The food is delicious, you really get back in time.

Room Tip: Ask for the rooms with oxygen. They charge a bit but its worth it.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Hotel Monasterio, responded to this review, March 19, 2013
Dear Guest:

Receive a warm greeting on behalf the entire team. We appreciate the time you have dedicated to sharing your opinion with us and the great description of our luxury hotel you have made.

We will be happy to have you with us in another opportunity.

Best regards,

Gustavo de Leon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,118 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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New York, New York, United States
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 17, 2013

This hotel is so beautiful it will take your breath away. It is an old monastery (and they actually play music of monks chanting) and they have kept all the historic detail in tact. It is the most peaceful hotel I have ever been to. The rooms are nice but small. The bed is comfortable, the shower has good pressure, and if you get a room with access to the courtyard the sitting area is a very nice place to relax. I am NYC foodie (think Per Se, Masa, La Bernardin) and I found the food there to be exquisite; it would easily rival almost any meal I've had in a fine dining restaurant. The staff is eager to please, and in fact rushed to get my husband oxygen when he was feeling ill. They even called later in the evening to make sure he was feeling better. This is one of my favorite hotels of all time, rivaling The Four Seasons George V in Paris, Villa d'Este in Lake Como, etc. If you are visiting Cusco, please do yourself a favor and spend at least one night at Hotel Monasterio.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed January 15, 2013

This is the most extraordinary property I have stayed at. Quiet, elegant, fabulous ambience, very clean, wonderful service by everyone. Great breakfast buffet, with live guitar music during the later breakfast hours. Meanwhile, quiet gregorian chants fill the cloister during the day and evening. Free wifi, plenty of free water in the rooms, and location is very close to the Cathedral and main square. Lots of wonderful restaurants and shopping close by. It is an refurbished monastary, so rooms and bathrooms are not roomy because of the age (1692 is the official date on their door), but you can't beat the aura and location. I really wouldn't want to stay anywhere else in the city.

Room Tip: Our rooms on the street side were pretty quiet.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Hotel Monasterio, responded to this review, April 8, 2013
Dear Guest:

We appreciate the time you have dedicated to sharing your opinion with us.

Sincerely,

Marc Yeterian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ponte Vedra Beach, Florida
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 15, 2013

We stayed at Hotel Monasterio on two different occasions on our recent trip to Peru. The first stay covered three nights and we were very happy with the property. The staff was great, the property was well taken care of and the location was great. On our second stay, which was for only one night, our room experience was not so good. We stayed on the third floor and the room seemed to have very thin walls and we heard noises all night. So, when you book make sure you don't get a room on the third floor.

Room Tip: Our room on the third floor seemed to have very thin walls.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 15, 2013

This hotel was in a very central location, aesthetically pleasing and the staff were very helpful and friendly and went out of their way to help us with our requests. We enjoyed the atmosphere of being in a former monastery and enjoyed the original paintings adorning the corridors and the beautiful relaxing music. The courtyard gardens were also very nice . The breakfast buffet was delicious and had alot of variety.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Hotel Monasterio, responded to this review, April 3, 2013
Dear Guest,

Thank you so much for your contribution, it will certainly help other guests coming to Cusco!

All the best,

Gustavo de Leon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson Heights, New York
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 13, 2013

Meh. Fancy hotel that struts like a peacock. went as part of a honeymoon trip. First room had no window -- though they made a big deal of the fact that it was our honeymoon. second room slightly better but in a remote part of the hotel that felt like it was out of The Shining. Snooty, snobby and entirely different than our experiences elsewhere in Peru, where we found everyone warm, friendly and helpful. Not here. Maybe if you're a celeb shelling out untold fortunes per night, but otherwise I'd go elsewhere.

  • Stayed February 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 11, 2013

The building and grounds are spectactular, especially the internal courtyard. I thought the rooms were a little small/dark (we were in a deluxe room) for the price. The service was good (for Peru). Overall, a lovely hotle and definitely one of the best options in Cusco.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Belmond Hotel Monasterio

Address: Calle Palacio 136 | Plazoleta Nazarenas, Cusco 5184, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Cusco
#3 Luxury Hotel in Cusco
#4 Romantic Hotel in Cusco
#4 Family Hotel in Cusco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Hotel Monasterio 5*
Official Description (provided by the hotel):
At the heart of Cusco is the 16th-century Hotel Monasterio, originally built as a monastery in 1592. Allow the charm and unique atmosphere of this ancient monastery to embrace you. This unique hotel museum is an architectural treasure built on Inca foundations with a beautiful chapel adorned with extraordinary gold ornaments. It combines the solemnity of a colonial monastery with the luxury, elegance, comfort and excellent quality of a modern five-star hotel. Enjoy a variety of tours around or outside Cusco city (upon request). ... more   less 
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Also Known As:
Monasterio Hotel Cusco
Hotel Monasterio

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