Rooms are clean, spacious and comfortable. The public areas are bright and welcoming, particularly the central courtyard, which has been roofed over in glass (sometimes, breakfast is served in the courtyard: if this happens to you, make sure you sit in the shade).
Staff are generally friendly and helpful, although we found one lady on reception to be less than helpful when we wanted a large note changed; once she had gone, her colleague helped us out.
The choices included in the buffet breakfast are extensive and the food is nicely presented.
The hotel is quite central, being only a few minutes from the central square, so there are many restaurants withing easy walking distance, as well as shops, museums, and galleries.
Rooms to the rear on the upper floors are very quiet and have good views.
- Official Description (provided by the hotel):
- The Novotel Cusco hotel is the perfect place to spend a few days or vacation as it is located in the historic center, close to the Plaza de Armas and cathedral, and 10 minutes from the airport. The Novotel Cusco is an historic base for discovering the Inca civilization. This 4-star hotel has 99 rooms including 16 Superior Rooms, all inside a 16th century building. We have a restaurant, café and bar. Ideal for family trips. ... more less
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- Also Known As:
- Novotel Cusco Hotel Cusco
- Cusco Novotel
- Accor Cusco