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“Homely hotel in central Cusco” 5 of 5 stars
Review of Wakapunku Hotel Boutique

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Wakapunku Hotel Boutique
3.0 of 5 Hotel   |   Choquechaca Nro. 133 | Centro Historico, Cusco, Peru (Formerly Wakapunku B&B)   |  
Hotel amenities
Ranked #27 of 144 hotels in Cusco
Noosa, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Homely hotel in central Cusco”
5 of 5 stars Reviewed March 7, 2013

We stayed here for 4 nights prior to moving on to the NM in Lima. We really loved our stay. The rooms were spacious and well lit, and we loved the decor. The staff went out of their way (Evelyn) to make sure our stay was pleasant, and made sure we had everything we needed. Location was one of the best things about this place. At the back door of a coupe of Cusco's best hotels, it says something about the neighborhood. Really recommend this one to those looking for a special unique stay on a budget!

Room Tip: We had the Blue room, which was perfect for two - and loved the little balcony out the front!.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 26, 2013 via mobile

Only a few steps away from the centre of Cusco, this was one of the best located hotels on our trip. We really enjoyed this colonial style building. The modern touches to the rooms were pleasant and we found the hotel excellent value. The steps up to our room on the third floor were a bit of a
Climb the first day due to altitude( maybe my bad lungs!) but the enjoyment of the hotel outshone the one drawback. Our loft room was light, spacious and I enjoyed the separate tv area. A good stay was had, mostly due to the convenience!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
1 review
4 of 5 stars Reviewed February 24, 2013

I stayed in this hotel for three nights in January 2013. The hotel has been recently renovated and the rooms are clean and very modern. The location is great (less than 5mins to Plaza de Armas and located between here and Plaza san Blas) although when I stayed there wasn't a sign on the outside which meant it wasn't easy for others to find. The breakfast was simple but nice and always ready waiting for you. The staff seemed organised and when the shower in my room broke they got a handyman very quickly to come and fix it and moved me to an even bigger room! Unfortunately the basin in this room also blocked so I think there might be some teething issues with the plumbing in the hotel that they should probably have got sorted out before opening for business. Overall though, I would definitely recommend this as a place to stay.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Juan Jose M, Gerente at Wakapunku Hotel Boutique, responded to this review, February 25, 2013
Good afternoon Matt,

first of all thanks for your valuable report, and I´m glad that your stay with us despite the bathrooms problems- was overall good.

About those issues you report I want you to know that, after you checked out, we have checked and fixed any existing problem with the hotel plumbing.

Once again thank you for your time and for staying with us.

Regards

Juan Jose M.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2013

A great location, just a few blocks from the main plaza in Cusco. The hotel has just been renovated and has a modern but Andean theme. The balcony rooms are the best - with a private heritage listed balcony and large room area.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Blackheath, Australia
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 14, 2013

A friend of ours stayed November 2012, and recommended my wife and I stay at the hotel during our visit in Feb. I cannot commend the hotel enough. The staff (In particular Juan Jose) was always willing to help us with everything we asked for and more. The hotel has been refurbished and am told it also has new owners. It shows from the first look I had at the website, a different hotel! Rooms were spacious (we had a balcony suite) the "blue room", and location couldn't be beat. Jacks cafe over the road is a must! Would stay here again and the best hotel on our Peru trip so far.

Room Tip: One of the Balcony rooms!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, New Hampshire
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 11, 2012

While Wakapunku's balconies and great location might entice you to say there, don't be fooled! There are only 2 rooms with balconies and the rest are like dark, cold dungeons. Cold trickles of water constitute for a "shower" and there is no clean drinking water...that is, when there is water. Sometimes in the middle of the day all of a sudden the water doesn't work. Unfortunately this really messed up my schedule and made you almost flush the toilet before going to ensure it would go down. I stayed there a few weeks ago and wish I hadn't. Weird people are attracted to this place, most gothic and smokers from Europe. There are plenty of other places close to the Plaza that won't give you lung cancer or force you to shower under a dribble of cold, dirty water. The only reason for giving them 2 stars is the location, which was good.

  • Stayed May 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Jose M, General Manager at Wakapunku Hotel Boutique, responded to this review, February 14, 2013
Good Evening,

As the General Manager of Wakapunku Boutique Hotel (former Wakapunku B&B) I feel in the need of replying to your review. Our company has taken over the hotel since the second half of 2012, at that time the hotel was shut down, re-opening to public as from the christmas holidays of 2012 after several months of works, renovations and refurbishments.
Among the most significant renovations, the hot and cold water system has been renovated and we have ensure that no incidents like you report will happen again. All the rooms have been fully refurbished, but do not take my word on this, have a look at the pictures shown on our trip advisor profile and you will see for yourself.
I´m very sorry that your experience with the property as it was before, was not at all satisfactory. Be sure that everyone from the hotel directors, myself and all our staff (all new staff) have as our core objective guests satisfacion among everything else.
Best Regards
Juan Jose
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Additional Information about Wakapunku Hotel Boutique

Address: Choquechaca Nro. 133 | Centro Historico, Cusco, Peru (Formerly Wakapunku B&B)
Location: Peru > Cusco Region > Cusco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites
Hotel Style:
Ranked #27 of 144 hotels in Cusco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wakapunku Hotel Boutique 3*
Official Description (provided by the hotel):
Located just two blocks from Cusco's main plaza and minutes to some of Cusco's best known bars and restaurants, lies the hideaway WakaPunku boutique hotel. Meaning "Door to the Sanctuary" in the native Quechua language, we have worked tirelessly to make the hotel warm and inviting to the weary traveller, and offer exceptional service to match the exceptional value for our hotel. Each room is unique; its layout provides an oasis of calm in Cusco. With abundant 24 hour hot water, comfortable beds and modern necessities such as an iPhone dock in every room, we hope you feel comfortable during your stay with us. At WakaPunku we go the extra mile, from our complimentary mini-bar to buffet continental breakfast with fresh natural juices, we leave no stone unturned in our quest to offer exceptional value in this exceptional city. ... more   less 
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