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“Great service and good rooms!” 5 of 5 stars
Review of LP Hotel Cusco

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LP Hotel Cusco
3.5 of 5 Hotel   |   Av. El Sol 602, Cusco, Peru   |  
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Hotel amenities
Ranked #19 of 145 Hotels in Cusco
Certificate of Excellence 2014
Stockholm, Sweden
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great service and good rooms!”
5 of 5 stars Reviewed 1 week ago

We had a great experience when we stayed here. The staff was very service minded and took care of all our issues. Helped us a lot with our baby and saw that there was a baby bed in our room when we arrived.
can highly recommend this hotel. The location is also perfect, close to both the square and the bus station.

Stayed March 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review, 1 week ago
Dear Guest

We are very thankful for this wonderful review and very delighted to learn that you enjoyed your stay at Los Portales Cusco Hotel.

We are delighted to know that you had a great stay with us and grateful for your kind recognition, all of our staff make the best effort to offer the best service, at the same time they take every detail to give you an excellent service.

Again thank you for your kind words about our staff and we will wait for your soon return.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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298 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Chicago
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights in Nov 2014 during our Peru trip. Small, very clean, and "looked after" hotel, helpful and attentive staff - all you need for a short stay. Location is great, might be little noisy if room is facing the street (constant honking of cab drivers). Great price/quality ratio. Overall - excellent experience!

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review, 2 weeks ago
Dear guest,

Thank you for taking your time to share this wonderful comments in Trip Advisor.

We're delighted to learn you enjoyed yourselves here and very thankful for your kind words about our hotel and our staff. You are so nice to be so detailed in your review, we will take everything in account so we can keep giving great service.

Again thanks so much for staying at Los Portales Cusco Hotel and we hope it won't be too long before you return.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guisborough, United Kingdom
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here after checking out from another hotel in Cusco after just one night. This hotel is conveniently located to the main plaza less than a 10 minute walk. Rooms are light, clean and cozy. Good powerful shower, mini bar, wifi. Breakfast was just ok and could be improved. Checkout is unusually early at 11am.

  • Stayed November 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review, 3 weeks ago
Dear Guest,

We really appreciate your comment on Trip Advisor.

It is a pleasure to know that you enjoyed the facilities in the room and the services of our staff, comments like yours are a great motivation for them.

We will take in account your suggestion about the breakfast, your opinion is very import to us.

Again thanks so much for staying with us and we hope it won't be too long before you return.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport Beach
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Where do I start? We loved this hotel the moment we arrived and switched to this hotel after staying at another hotel after our return from Machu Picchu.

We arrived with a warm welcome from the girl at the front desk (sorry, forgot your name) and gave her our passports while we sat in their outdoor patio drinking cocoa tea and getting a brief overview of Cusco from Ivan. Our bags were brought to our rooms quickly by Ivan who was super kind and made us feel immediately welcomed.

Our room was small yet cozy and cleaned. Yes, a bit noisy from the people walking and neighborhood dogs but we slept fine. Great bathroom was hotel water and strong water pressure. The hotel is situated on the main street and is a nice walk to Plaza de Armas. It's also located directly across Temple of Sun. With that said, price was extremely reasonable and you will not regret staying here. We would definitely return should we ever visit Cusco again as we did this trip. Thank you LP for being so wonderful!

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review, 4 weeks ago
Dear Guest,

We really appreciate your comment on Trip Advisor.

We are more than happy to know that you enjoy your stay and the service of our Hotel. We are very thankful for your positives comments regarding the facilities and our staff.

We are very glad to know that all of our staff achievement fulfilled all expectations
comments as yours are the motivation that keep them doing their best.

Again thanks for choosing Los Portales Cusco Hotel and we will look forward your soon return.

Kind Regards,
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Naperville, Illinois
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 19, 2015

This hotel is very centrally located--just a few minutes walk from the center of town. The front desk staff were very helpful and friendly--answered all our questions. There is a small reading room, lobby area with seating and a restaurant in the hotel. There is a small gift shop next door that has postcards and stamps. The rooms were nice and clean. The hotel is quite noisy. The first night our room faced the street and we heard pedestrians and traffic all night. We stayed here again on our way back from Machu Picchu and requested a room in the back. Unfortunately, the neighborhood dogs barked all night. The restaurant has a nice breakfast bar. We also ate two dinners here and the food and wine were good and reasonably priced.

  • Stayed November 2014, traveled with friends
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review, February 23, 2015
Dear Guest

Thank you for taking the time to share your excellent comment about Los Portales Cusco Hotel on Trip Advisor page.

We are delighted to read you enjoyed your stay with us and very thankful for your kind words about our location and most of all our staff, we will take all in account so we can keep giving good service to all or our guests.

We are very sorry for the inconveniences to sleep.

Again thank you so much for staying with us and we hope to see you again in the near future.

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 28, 2015 via mobile

My travel agent recommended this hotel and I am very grateful as I had a pleasant stay here and was impressed with the central location. I was lucky to have a room near the back of the hotel and facing the internal courtyard and found it very quiet. The room was relatively small but well equipped, and the hotel has good wifi. If you arrive late, like I did, the hotel restaurant is a good option with very friendly staff. In the nearby area there is an atm a couple of doors up, a patisserie and coffee shop about a minutes walk away, and less than 10 mins walk to main plaza.

Stayed January 2015, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review, January 30, 2015
Dear Guest

Thank you so much for sharing your comments on Tripadvisor page.

We are very glad to know that you enjoy your stay with us and our staff service, comments as yours are the motivation that keep them doing their best.

We are looking forward to welcoming you back to Los Portales Cusco Hotel.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 2, 2015

Within walking distance to the main square of Cusco, LP Hotel has relatively modern rooms. The staff is very accommodating. There's better places I've stayed in Cusco, but none have had this quality:cost ratio. Definitely worth staying IF you get a good deal (I went through Expedia).

Stayed January 2015, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review, January 15, 2015
Dear Guest

We appreciate the time you took to share with us your comments on Tripadvisor.

Is a pleasure for us to know that your stay at Los Portales Cusco Hotel was pleasant; comments as yours are our motivation to keep doing the best effort to give our guest the best quality of service.

We will be waiting for your soon return.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about LP Hotel Cusco

Address: Av. El Sol 602, Cusco, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #19 of 145 Hotels in Cusco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — LP Hotel Cusco 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Our hotel is a few steps from the historic and financial center of Cusco. We are located in front of the Temple of the Sun “Koricancha” and just four blocks from the Main Square. Los Portales Cusco Hotel is your best choice to enjoy the archaeological Capital of America or do business on El Sol Avenue, the main street passing through downtown. Los Portales Cusco is a comfortable hotel with services suitable to the needs of the modern traveler. Our restaurant offers a complete breakfast buffet and a selective menu of national and international food. ... more   less 
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