My Husband, I and a Friend stayed here for 3 nights total.
On arrival we where greeted warmly at the door and the friendly staff got us checked in. Our room was on the 4th floor the first 2 nights. The Bell hope took all 3 of our bags then showed us to the elevator. It was a small elevator so there was no room for him and our bags. To our surprise he met us as the elevator door opened on the 4th floor. He had ran up the stairs and got there the same time as we did. After a bit of a rest to get used to the elevation we wandered down the the lobby area and where greeted warmly and asked if wanted some coca tea. They brought us our tea as we found a place to sit. We sat in comfy couches sipped tea, and planned our Cusco adventures. We felt very spoiled and special by the treatment we received the entire stay. The room where always sparkling clean, the linens crisp and, the beds comfortable. The food was always good. We had breakfast every morning and dinner/late night snacks and drinks. The restaurant staff was equally as great as the hotel staff.
We left for one night for our Machu Pichue trip and on our return we where greeted as warmly and showed to our room on the 3rd floor witch was as clean and nice.
We would definitely stay here again and will recommend it to friends and family planing a visit to Cusco.
Thanks for adding great memories to our vacation.