The local owner just recently sold out to a large corporation. I heard great reviews from friends who stayed there in the past but my experience was totally different. I was with a group of 7, the hotel did not have my reservation, but they had all the others that were made at the same time. Two people had to change rooms mid-stay due to poor planning. They would not honor the group rate agreed on by previous owner, hot water was not available often, towels were either never changed or not put back, the neighborhood dogs and turkey (yes turkey) never shut up, and no heaters were available. The building was nice, clean and relatively new but I would not stay there again. It is only a 5 minute, easy walk to San Blas square. The staff was very nice but did not seem to have a lot of training.