We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Should have chosen a larger room” 3 of 5 stars
Review of Tierra Viva Cusco Plaza

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Tierra Viva Cusco Plaza to your Saves list
Tierra Viva Cusco Plaza
3.0 of 5 Hotel   |   Calle Suecia 345, Cusco, Peru (Formerly Brituvian Inn)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Price
20% off room rate
Ranked #17 of 145 Hotels in Cusco
Dublin
Top Contributor
75 reviews 75 reviews
39 hotel reviews
Reviews in 46 cities Reviews in 46 cities
59 helpful votes 59 helpful votes
“Should have chosen a larger room”
3 of 5 stars Reviewed February 10, 2013

This is a lovely hotel, tucked away, just around the corner from the main square. Reception staff were friendly and there was a lovely terrace where you could sip the coca tea that was supplied by the hotel. Breakfast was quite good.
The room was decorated with red rose petals, which was a lovely touch as we were on our honeymoon. I had booked a standard room and regretted not having booked a larger room because there is under floor heating in the bathroom. That was great but because it was such a small room we were boiling and there was a window out to a shared courtyard, so couldn't have that open. Hot and stifling.

Room Tip: Don't choose a standard room, upgrade.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Cusco Plaza, responded to this review, February 18, 2013
Dear ScarletDublin,

Thank you for your comment and for having stayed at Tierra Viva.
In all our hotels, we have 4 types of rooms: Individual, Double, Superior Double and Suites.

We hope to have the opportunity of serving you again in the near future and that you can try a different room in your next stay with us.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

677 reviews from our community

Traveler rating
    458
    172
    32
    8
    7
See reviews for
93
356
62
9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Baltimore, MD
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 9, 2013

My husband and I chose to stay at Tierra Viva Cusco Plaza based on the great reviews we'd read on TripAdvisor, and the reviews were spot on. When we arrived at Cusco airport, a friendly gentleman was waiting for us with our name on a sign, and promptly put us in a taxi to the hotel (free transfer courtesy of Tierra Viva). The location can't be beat - less than a block off the Plaza de Armas, close to restaurants, shopping, etc. We arrived before check-in, but they had a room ready for us in less than an hour. We waited in the comfortable lobby area, where there was free wi-fi and hot coca tea to help us adjust to the altitude.

We stayed four nights, two on either side of a Machu Picchu trek (we highly recommend Alpaca Expeditions - awesome MP and Sacred Valley tours!!). Our first room was clean, quiet, and nicely decorated with wi-fi, flatscreen TV, plug-in heater, giant whirlpool tub, and "fancy" soap and lotion provided. Since the room was in the basement, there was no daylight, but it did have a one-way window into the interior courtyard. The room was a little small, but there was a closet and safe to store your bags. Plugs fit US and Euro plugs, so we didn't even need our adapter.

We were able to leave our bags at the hotel while we went to Machu Picchu, and they were waiting in our new room when we returned. We liked our second room better, on the second floor. The Peruvian decorations were beautiful and we had a small balcony above some shops on the back side of the hotel (potentially could be noisy but we were not bothered). There were two chairs and a small table... probably not big enough for two people to sit comfortably but really cute and nice to get some fresh air and sip coffee/tea in the morning. TV, wi-fi, desk, heater, and glass shower (no tub) in this room.

Overall, the service was excellent at Tierra Viva. Everyone was friendly, from the front desk to the kitchen and housekeeping staff. The free buffet breakfast was a nice perk... cereals, fruit, brewed coffee, tea, meat, eggs, etc. There were two computers available for guests to use, and we were also able to print boarding passes. Check-in and check-out were a breeze, and reception arranged a taxi to take us back to the airport (~ S/.10). We felt the hotel was a good value for the price we paid... much better than any place you'd find in a big US city.

Thank you Tierra Viva for an excellent stay! What a wonderful welcome to Peru... we hope to return the beautiful city of Cusco someday.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Cusco Plaza, responded to this review, February 18, 2013
Dear Henderbagels,

Thank you so much for your wonderful comment and for explaining in detail your experience a Tierra Viva.

We are so glad that you enjoyed that much your stay at our hotel, and we hope to have you again with in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Champaign, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 9, 2013

Our room on the third floor was small but well appointed with modern decor, very comfortable bed and big bathroom. Loved the whirlpool tub and free wifi. Outstanding breakfast buffet. Staff was very helpful and offered free taxi transfer to the airport.

Room Tip: If you want quiet, ask for a room on the interior courtyard. There will be some morning noise from e...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Cusco Plaza, responded to this review, February 18, 2013
Dear wennichnur,

Thank you for your excellent comment and for highlighting some of the hotel features.

Once again, thank you, and we hope to have the opportunity of serving you again in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2013

This place is beautiful, its staff is helpful and friendly, the location is great. The room we had was spacious and beautifully designed. Great bathroom, too. Wireless internet and a good breakfast buffet. The front desk staff helped us organise transport to/from train stations and the airport and were very efficient upon check-out.

Nothing else to ask for.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Cusco Plaza, responded to this review, February 18, 2013
Dear wennichnur,
Thank you for your excellent words about our hotel and for sharing your Tierra Viva experience with the rest of travelers.

Once again, thank you, and we hope to have the opportunity of serving you again in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 8, 2013

I enjoyed the efficient layout of this hotel. It is one of the few hotels in Cusco that defeats the deafening sound of horn-beeping taxis by having most of its rooms underground and yet still allows in natural sunlight through an interior courtyard design. The only downside to the courtyard design is that you do hear other guests. I did best on the very bottom floor as far away from noise as possible but if you are light sleeper and need to sleep in don't stay in the rear courtyard as you'll hear morning breakfast preparations starting at 4:30 a.m. with blenders making juice. The staff accommodated me nicely with room changes to find the one that would best suit me. The location cannot be beat, being just off the plaza de armas, and the staff are helpful with directions although not knowledgeable about where to get a good massage. Booking through Expedia got me the best rate, $70/night vs. the hotel web site of $110. Rooms are small at the lower end but for $70 and the other stuff that comes with it, it is a good value. No organic eggs will be found in Cusco hotels or restaurants but the cook was kind enough to provide me a nice helping of avocado in the morning.

Room Tip: stay on the bottom floor in the primary (Front) courtyard if you're sensitive to noise, otherwis...
See more room tips
  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Cusco Plaza, responded to this review, February 18, 2013
Dear Traveller454545,

Thank you for your excellent comment about our hotel and for sharing your Tierra Viva experience with the rest of travelers.

Once again, thank you, and we hope to have the opportunity of serving you again in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 6, 2013

Beautiful boutique hotel tucked away up a fairly quiet street off the main plaza.
We had a superior double room, stunning!
We stayed for 2 nights then went to Matchu Picchu, then back for another night.
The hotel stored our luggage for us no problem, and was in our room on our return.
Staff were excellent.
Have no complaints about this hotel...
We were even given bags to pack a breakfast from the buffet as we were leaving very early.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Cusco Plaza, responded to this review, February 8, 2013
Dear Alison H,

Thank you for your excellent comment and for considering Tierra Viva a “Fabolous” hotel.

Once again thank you, and we hope to have the opportunity of serving you again, at any of our hotels, very soon.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Top Contributor
104 reviews 104 reviews
13 hotel reviews
Reviews in 45 cities Reviews in 45 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed February 2, 2013

Such a joy to find this gem of a hotel right near the Plaza del Armas. Beautifully decorated, charming, well appointed hotel with excellent service. Greatly enjoyed the modern feel that was still cozy and welcoming. The hotel is quiet and lovely, although you may get street noise coming from the busy restaurants and clubs nearby.

This was a wonderful place to refresh and relax during our tour of Cusco, Sacred Valley and Machu Picchu. We requested to stay here because of the good reviews received (and mixed reviews of the hotels listed with our tour company) and it was no problem for our wonderful tour compay Machu Travel Peru to make the change and arrange for us to stay at Tierra Viva. I think everyone should stay here to make the most of their time in this delightful city. You will enjoy the great location, also.

A special thanks to Janet, Jorge and Jovenal for extra special service and to the ladies in the breakfast area for a delicious breakfast and wonderful service.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Cusco Plaza, responded to this review, February 8, 2013
Dear 3dogsinthecountry,

Thank you for your excellent comment and for sharing your Tierra Viva´s experience with the rest of travelers.

Once again thank you, and we hope to have the opportunity of serving you again, at any of our
hotels, very soon.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Tierra Viva Cusco Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tierra Viva Cusco Plaza

Address: Calle Suecia 345, Cusco, Peru (Formerly Brituvian Inn)
Phone Number:
Location: Peru > Cusco Region > Cusco
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites
Hotel Style:
#12 Romantic Hotel in Cusco
#13 Family Hotel in Cusco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tierra Viva Cusco Plaza 3*
Number of rooms: 20
Official Description (provided by the hotel):
Tierra Viva Cusco Plaza owes its name to the nearby “Plaza de Armas” of Cuzco. It is located only 15 meters from the square via a cobblestone street which separates downtown from the beautiful colonial house in which this stunning hotel is located.Steeped in history, this colonial house once served as home to the family of the Spanish conqueror Francisco Pizarro.This beautiful historic building has 20 comfortable rooms and a rest area consisting of a dream patio with wood veneers, illuminated by a beautiful dome that captures the most beautiful sunrises of Cuzco offering magical nights of relaxation.Tierra Viva Cusco Plaza offers a place to rest, and is the ideal place to start and recover from the wonders of a day exploring the magical city of Cusco. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Tierra Viva Cusco Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tierra Viva Cusco Plaza Hotel Cusco

Owners: What's your side of the story?

If you own or manage Tierra Viva Cusco Plaza, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.