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Tierra Viva Cusco Plaza: Traveler Reviews

3.0 of 5
Calle Suecia 345, Cusco, Peru (Formerly Brituvian Inn)
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Tierra Viva Cusco Plaza
Ranked #11 of 132 hotels in Cusco
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385 reviews from our community

Traveler rating
    264
    95
    16
    5
    5
See reviews for
Families
58
 
Couples
187
 
Solo
37
 
Business
5
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Concord, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“great plaza location”
4 of 5 stars Reviewed January 24, 2013

A friend and I stayed 3 separate nights each at this hotel. Its a quick walk down the tiny side streets to the beautiful plaza. Restaurants surround the hotel for blocks. The hotel staff is very accommodating. Excellent at assisting with bags if needed, arranging transport, even finding a cell phone left in a cab.
The rooms...Understand that this hotel, like most in the area, is built in what must be an ancient building. That requires some ingenuity on the part of the hotel owner. I stayed in 3 completely different rooms, each very unique and comfortable. Soft, warm beds, excellent towels and bath items. I will say that the room my first night- their base room- was a bit small for my enjoyment. When I mentioned this to the staff on checkout, I was moved to much larger rooms for other nights I stayed. Again, excellent service.

Room Tip: I feel like every room there is different. Ask to see a couple, the rates are not significantly more...
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gromets about Tierra Viva Cusco Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Great Stay!”
4 of 5 stars Reviewed January 23, 2013

I stayed at Tierra Viva with my boyfriend for 4 days this month. What a lovely hotel! super cute and great location right off the center square of Cusco. The room was very clean and comfortable. The only negative about our room was the actual location of the room- ours faced a very busy nightlife spot in Cusco so you could here people partying and bands playing etc. so if you can't stand noise request an interior room or one facing the front of the hotel (we weren't really bothered by it). The breakfast was very fresh as well. Also our driver who picked us up fronthe airport was wonderful! Jesus helped us plan our Sacred Valley and Machu Picchu trips, he did everything at a very reasonable price, very organized. overall LOVED this hotel!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask mmhelle about Tierra Viva Cusco Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Cusco Plaza, responded to this review
January 28, 2013
Dear mmhele,

Thank you so much for your excellent comment and for sharing your Tierra Viva´s experience with the rest of travelers.

Once again, thank you, and we hope to see you again very soon at any of our hotels.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hoteles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sydney
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Beautiful!!! WOW”
5 of 5 stars Reviewed January 20, 2013

This place was so great! we loved our stay here, very warm and cosy, staff were lovely, food was good, bed was comfortable and room was well decorated. It was a lovely little boutique on a quiet street very close to the main square with many shops and restaurants, location was perfect. The hotel had a beautiful little terrace with great views and was fun to explore, many little passageways and staircases- all underground. They had a fire when we stayed, it was nice to sit in front of the fire after a hard day. We loved it and would definitely return. The free pick-up from the airport was also nice- good to know someone is waiting for you rather than fighting the taxi drivers away and knowing you will be ripped off.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask freya t about Tierra Viva Cusco Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Cusco Plaza, responded to this review
January 21, 2013
Dear freya t,

Thank you so much for your excellent comment and for sharing your experience at Tierra Viva wth the rest of travelers.

Once again, thank you, and we hope to see you again very soon at any Tierra Viva Hotel.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evanston
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
“Very nice, safe & hospitable hotel!”
5 of 5 stars Reviewed January 15, 2013

I had a really nice/great experience! Everyone that I encountered that worked at the hotel were all wonderful, thoughtful & very helpful! The hotel was very clean and the rooms, albeit small in size, were comfortable and clean which was important to me. I was in room 102 which seemed at first like its way down in the "basement" but it actually worked out because it was nice and quite.

The hotel is located very close to the Plaza of Arms... its actually not facing the Plaza but found on a small side street that is less than a 3 min walk to the Plaza where all the restaurants are located. The street is not scary at all... As a women traveling alone, I always felt safe but of course like in any place in the world you always have to be aware.

The staff was always beyond helpful and I can't thank them enough for being so thoughtful and making my first traveling alone experience great! Janette, Juvenile, Miguel, Flor and el senor Abram and anyone else I am forgetting (si me recuerdo bien) muchas gracias por ser tan amable conmigo que pase un tiempo inolvidable en su hermoso Cusco!

Overall I really recommend this hotel. I spent Dec30-Jan3 in Cusco and completely fall in love with the city & the people!

Room Tip: Because Cusco is 12,000 ft having a room on the first floor... lobby is on the 4th... was harder tha...
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  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
“great location very good rooms but a little noisy”
4 of 5 stars Reviewed January 11, 2013

Excellent little hotel with fantastic customer service.The rooms were very nice but the best part was the location next to the main square. There was limited facilities but you are here to see Cusco , and enjoy the sights and sounds of the city.

The only reson for not giving 5 was the fact that there was little in the way of soundproofing.in Dec it got a little hot in the rooms and the windows faced into the hallway, so you kept them closed unless you didnt mind noise.Even closed you could hear thing in the hallway and outside the building. So until 12am the rooms were a little hot and then they would cool down as the temperatures dropped.

However- we would definitely stay here again if we returned to cusco

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mmsaf about Tierra Viva Cusco Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Cusco Plaza, responded to this review
January 16, 2013
Dear mmsaf,

Thank your comment and for having stayed at Tierra Viva.

We hope to have you again, in any of our hotels, very soon.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tierra Viva Cusco Plaza

Also Known As:
Tierra Viva Cusco Plaza Hotel
Tierra Viva Cusco Plaza Hotel Cusco
Address: Calle Suecia 345, Cusco, Peru (Formerly Brituvian Inn)
Phone Number:
Region: Peru > Cusco Region > Cusco
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Room Service Suites
Hotel Style:
#10 Family Hotels in Cusco
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Tierra Viva Cusco Plaza owes its name to the nearby “Plaza de Armas” of Cuzco. It is located only 15 meters from the square via a cobblestone street which separates downtown from the beautiful colonial house in which this stunning hotel is located.Steeped in history, this colonial house once served as home to the family of the Spanish conqueror Francisco Pizarro.This beautiful historic building has 20 comfortable rooms and a rest area consisting of a dream patio with wood veneers, illuminated by a beautiful dome that captures the most beautiful sunrises of Cuzco offering magical nights of relaxation.Tierra Viva Cusco Plaza offers a place to rest, and is the ideal place to start and recover from the wonders of a day exploring the magical city of Cusco. ... more   less 
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