CLIENT'S INTEREST ALWAYS FIRST!! They make you feel so important from the moment you walk into their office till the moment you end the tour. In my years of travels and engaging tour operators, they are the only one who makes me feel pampered as a traveller.
PROS: They go all out to ensure you are comfortable. All necessary information and instructions were given in a detailed briefing the day before I departed for Sacred Valley + Machu Picchu. Despite of a small hiccup in the morning of the Machu Picchu tour, they were available at 5am to quickly rectify the issue and ensured I know what to expect and do via a courtesy call. Their lunches are all above average vs the rest of the tour groups I've met. The accommodation they arranged, Eco Machu Picchu Pueblo, was most excellent and had a really good night rest before my MP hike. MOST IMPRESSIVE of all, Rueben, Issac and their team decided to "make it up to me" as a result of the small hiccup (which I don't think is really their fault), they offered to send me to the airport at their own expense.
CONS: Cant really think of one. They made my Cusco experience too good to even fathom a negative side to date.
Fellow travellers, I've searched hard through Tripadvisor for a good tour agency to ensure my MP experience was wonderful, and South Adventure made it a 6-Star experience for me. Save the time and book them today!
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