Although my sister, her 6-year old son, and myself only stayed at Casa de Mama 2 for a day and overnight on our way to Aguas Calientes, Mercedes welcomed us as if we were family.
Mercedes immediately offered us tea to help us adjust to the altitude of Cusco and she provided us with information about taxi rates and various tours to consider.
We had made a late reservation request, but the room Mercedes arranged for us was absolutely perfect for anyone travelling with children as it was very spacious and clean. It was also nice that our keys could open the front security door so that we could come and go as we pleased.
While the location of Casa de Mama 2 is relatively close to the airport and bus terminal, it is quite far from the Plaza de Armas - however catching a 4/5 soles taxi easily solves this inconvenience. I did have a problem connecting with the 3 wi-fi networks provided and this was my one and only smallest concern.
In the 20 days I have been in Peru, I have not met anyone else who blends professionalism and comfort as genuinely as Mercedes does. You can't help but feel like you're at home.
Thank you Mercedes for taking care of me and my family, even if it was ever so brief (: