The location of the hotel is near the main square which is great since I liked going to restaurants and bars near. I had missed the train in my return from Machu Picchu to cusco and Luis an employee from the hotel was in contact with me and sent a taxi to my rescue. Great service and plan to stay there on my future trips.

This hostal is located walking distance from the Plaza de Armas. When you walk in they have recreated the gorgeous outdoor spanish colonial look inside in the lobby. The staff is beyond friendly and will make sure you are oriented in every aspect (directions, calling cabs, how much local pricing is). The breakfast are served early an mostly consists of fresh made breads, ham, cheese and fresh made juices. The rooms have hot water and each have a miniature balconies for a quick view of the city. Please make sure to tip the staff although its not required. Very hard working employees. Very satisfied overall, Highly recommend it!

their costumer service is just amazing. they will go out of their way to make you feel comfortable and good. very nice and clean rooms, and their alpaca comforters are the best for the cold weather. they also have portable heaters in the rooms. breakfast was really good too, everything is very fresh and organic. really good experience here in Cuzco, Peru.
totally recommend it. :)

Once in Cusco, we shopped for hostels, and after looking at many, we chose this one. Quiet clean rooms with good firm beds and nice linens, good Internet, heaters in the rooms that needed them, private courtyard for hanging out. The cable TV with CNN was an added plus, as was the rooftop sitting area for watching the sunset over Cusco's rooftops. They stored our luggage safely on our trips to Machu Picchu and Manu jungle reserve. And the staff was helpful and friendly, nice people who bent over backwards to make our stay a delight. We had three different rooms, after our away times, all good. Breakfast was good, with fresh fruit and juice, bread and jams, coffee/tea, meat and cheese, cereal and yogurt, occasionally eggs. Nice place.