I stayed for a week in December 2012 with my sister and we would happily return! My luggage was delayed by the airline for 11 days and the staff were so helpful, taking phone messages for me, translating and helping in any way they could. The accommodation is extremely comfortable, spotlessly clean and the breakfasts amazing, with great coffee! Staff are professional and friendly. Main lounge very cosy with open fire and selection of teas, including coca, available for guests. When my luggage finally arrived I was en route back to Cuzco and they held it there for me, even helping to get it open as by that stage I'd lost my key! Nothing was too much trouble for them! There's a great roof top patio that gives wonderful views over the town. This was the spot to be to watch the xmas fireworks! The location is perfect as it's just a short walk to town, via the Inca wall with the 12 angle stone, yet far enough away for a quiet night's sleep! I loved coming back to this place each day as it felt like home! This was the best hotel I stayed in during my time in Peru. Thank you to all the wonderful staff for the help you gave me and I hope to return one day soon!