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“Great hotel” 5 of 5 stars
Review of Casa Cartagena Boutique Hotel & Spa

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Casa Cartagena Boutique Hotel & Spa
4.5 of 5 Hotel   |   Pumacurco 336 | Centro Historico, Cusco, Peru   |  
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Hotel amenities
Ranked #7 of 144 hotels in Cusco
Bountiful, Utah
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Great hotel”
5 of 5 stars Reviewed March 7, 2013 via mobile

We were in Peru from Feb. 20 - March 2, 2013. This was my wife's favorite hotel. Ain't was vy comfortable, the food was great, location excellent, the staff was very service oriented, and the restaurant had excellent food and would cook to order.
Would recommend to anyone and its worth the money.

Stayed February 2013, traveled as a couple
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334 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Amsterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2013

Staying here at this hotel before and after hiking the Inca Trail has been a great pleasure at this hotel. The restaurant the food they make is seriously stunning. Even the breakfast even the breads were made by themselves. Every evening we got a complimentary drink and after the 4 day hike on the Inca Trail while relaxing in the warm swimming pool they gave me a nice juice to go with. Also the Fresh Coca Tea at the entrance for you to take when you want is also an added Bonus.

The Spa is also a recommendation I had a traditional massage that was excellent and prepared me for the 4 day hike on the Inca Trail.

Also the distance from the Main Square is really good. I would seriously recommend this hotel.

Room Tip: In busy time try to get a room not on ground floor as the floors are from wood so you would hear you...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 18, 2013

I'm so thrilled to see Casa Cartagena receive a few Trip Advisor rewards this year. After much searching for a "boutique hotel in Cusco," we decided to book a reservation for September of 2012, as we needed to book a stay a couple days prior to (in order to acclimate), as well as the day after, our 4 day Inca Trail expedition. The location is perfect (only a couple of blocks down to the main square, but also set back enough that there are no noise issues whatsoever). The rooms are gorgeous, the property lovely, and the food fantastic (breakfast on the balcony is one of my favorite memories). I only wish that I had one more night there before heading back!

They really do deserve their "best service" award, and just to give you an idea of why they do - when we arrived back from our very long hike to Machu Picchu, the kitchen was closed (it was about 11pm). They knew how exhausted we were, and were more than happy to put together a salad and a couple of sandwiches for us so we wouldn't have to leave the property and search for dinner. Just phenomenal.

P.S. The "learn how to make your own Pisco Sour" class was so very enjoyable. Be sure to drag yourself down to the bar and take advantage of it!

Room Tip: Ask for a balcony (or a patio) - lovely for enjoying breakfast in the morning!
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 15, 2013

I stayed one night at Casa Cartagena and it was a pleasure from start to finish. After a smooth check in (they knew my name and were waiting for me) coca tea, juice and aperitifs were brought to the room. A free pisco sour at the bar was also very much appreciated. The room was very spacious and the bed incredibly comfortable. There was even a private balcony with a gorgeous view on to the courtyard. When I arrived the spa was closed but they organized a mineral bath in my room instead. The staff helped me organize a taxi to the airport and were extremely attentive and pleasant.

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane Australia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 8, 2013

We stayed at Casa Cartagena twice during our Peruvian holiday organised by Kuoda Travel, before we headed off to Sacred Valley and on our return from Machu Picchu. The hotel is a very short walk to the main square. The staff were professional, helpful and friendly. The rooms are mix of contemporary and traditional as is the whole hotel. It is a luxury boutique hotel that has all the amenities of the larger hotels down the road. The restaurant was excellent and the breakfast choice was plentiful.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 4, 2013

We stayed in lovely hotels on our Peruvian trip, but this one took the prize. It was so perfect in every way - the setting, the amenities, the decor, the service, the location, the restaurant - would go back to Cusco just to spend a few more days there!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 26, 2013

When we arrived here they could not find our reservation, but asked us to sit while they sorted it out. After a little while, they ended up upgrading us to a beautiful and spacious 2 level room. It was really nice-the only downside was that the smell of the air coming in through a vent had an odd sulfur smell. I could not find how to shut of the vent off. I should have mentioned it to the staff, but they were so friendly I did not want to complain. I thought it would not be a problem for 2 days since I could open a door to let fresh air in. Viktor was the star of the hotel! He took our luggage, handled our check in and also offered to recommend restaurants and arrange for transportation and reservations. I thought all the staff members were helpful, but he seemed to take the extra initiative. The breakfast buffet was terrific and the two woman who worked there were very friendly! Overall, a great stay here!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Casa Cartagena Boutique Hotel & Spa

Address: Pumacurco 336 | Centro Historico, Cusco, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Cusco
#5 Luxury Hotel in Cusco
#7 Romantic Hotel in Cusco
#10 Family Hotel in Cusco
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Casa Cartagena Boutique Hotel & Spa 4.5*
Official Description (provided by the hotel):
Casa Cartagena CuscoHigh in the Peruvian Andes lies the historic city of Cuzco, famous for its unique blend of Spanish and Incan cultures. Located just off a tranquil square behind the main plaza of Cuzco, Casa Cartagena Boutique Hotel & Spa Cusco emerges after years of restoration, which respected the original design of the historic house, to become one of the most exclusive boutique hotels in the city. Its walls of carved stone, which combines warmth, elegance and perfection, invite you to experience the fascinating magic and traditional mysticism that will transport you through time in this historic Spanish house declared a cultural heritage site of Peru.Its lovely atmosphere was built on an ancient Incan site, occupied by the ruling nobility of that time and from which it takes its name: Casa Cartagena, former property of the local Spanish ruler of Cuzco, Don Fernando Cartagena and Santa Cruz.This luxury hotel in Cuzco is an intimate refuge that has only sixteen spacious and comfortable suites, which perfectly blend the modern with the ancestral and luxury with the historical. The rooms are distributed symmetrically along a spacious patio of your dreams where time is suspended. It is located in the historic center of Cuzco, which was declared by UNESCO as a world heritage site.Recovery from an exhausting trip to Machu Picchu or the Sacred Valley of the Incas with our Qoya Spa will be something truly unequalled. It can be perfectly complemented with a delicious dinner in our restaurant which offers the best of local cuisine, "La bodega de la Chola", where poet Pablo Neruda was inspired and Che Guevara shared bohemian nights; it is considered one of the best restaurants in Cuzco.All of these unique features of Casa Cartagena and our warm and personalized service will make your stay in Cuzco an experience you will never forget. ... more   less 
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Also Known As:
Hotel Casa Cartagena And Spa
Hotel Casa Cartagena Cusco

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