This is a new hotel that is about a 10-15 walk from the Plaza on a very busy street (thus, avoid any room that overlooks the road). They have heaters (needed May-Oct) and small flat screen in every room. As stated, the Hotel is one year old and the beds are comfortable. The sheets are changed daily. Their showers have hot water 24/7 BUT are near impossible to regulate, switching back and forth from super cold to scalding.
The staff is nice, but the front desk is not competent. You will need to check and double check on requests. The public part of the hotel is not heated and can be cold to very cold from late May through early October. The breakfast buffet is mediocre. You can tell it is done on the cheep. The management uses the cheapest bread, terrible margarine and they watered down milk, literally. Often the scrambled eggs are cold.
What irked me most was how the management tries to squeeze every dime out of visitors. A small bottle of water is marked up 300%. One night, I ordered late night pizzas for my group of 15, and I was told it would cost us almost $30 if we used the tables in the dining room! A service charge.
This could be a very good hotel with some tweaking. If you contact them direct you can get 30 to 40% discount in the low season. I would stay here again after I looked around for better hotels. 3.5 stars
- Also Known As:
- Imperial Hotel Cusco
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