We had one night here before departing for the Inca Trail and one night after the trek when we got back to Cusco (part of a G Adventures tour). The first night was terrible - our room was at the front of the hotel and there was so much noise from the street (car engines and honking)! The windows must be so thin. The corridors are very echoey too and we hardly slept - a frustrating experience when you need energy for a long trek. But for our return night we were not at the front and therefore had a good night's sleep and a much better impression of the hotel. Our double room was an adequate size and the bathroom was clean. Location is good - about ten minutes walk to Cusco's beautiful main square. So basically only stay here if you can get a room at the back!

We stayed here as part of a tour with G Adventures.

The hotel doesn't have elevators and we stayed on the 4th floor. With the altitude, it was really hard to do the stairs (pre inca trail training). By the time we got to the 4th floor, we were huffing and puffing and hearts racing.

The hotel has all the basics except for shampoo and conditioner.

The rooms are quite. The hotel restaurant is really decently priced and the food is not bad. Breakfast is provided with some fruits, cereals, cheese, bread, and cold cuts.

The location is close to convenience stores and some shops. We didn't really get a chance to walk around so I can't say what else is around the area. Our tour guide took us to the main square on one occasion and it seemed pretty close.

Just got here..service is non existant to say the least...there is no heater or ac, as it is cold up here in the Andes, i asked for some heat,,they provided a small plug in heater...it takes a very long time to warm up a room. I also got drenched outside as it´s rainy season, so now cold and wet. No hot water! I called down she said run the water for ten minutes...ten, fiften, twenty, nothing! Wifi did not work in my room so she said just use the lobby..4 flights down! Totally inconvenient. Plus just arriving and adjusting to altitude, you have to carry your bagge up four flights if you are lucky enough to have a room there..no elevators..fun stuff! Plus it echoes and is very noisy. Very dissapointed that G adventures chose this place!

The good thing about Prisma is that it's in the centre of Cusco. It's south of the main plaza in an area that's more local. I did enjoy the neighbourhood, with lots of people bustling about, even at night. There is a local supermarket within walking distance where I picked up water and fruits and snacks.

My travelling partner and I stayed here because we'd be travelling with G (Gap) Adventures. G Adventures has their own desk within the hotel so that's a bonus for last minute questions. You'll notice that groups of people get up early or come back late, and that's the G Adventures tours leaving and coming back. If you're with G Adventures, there's also a storage room where you can leave your big backpacks for the week while you're away hiking the Inca Trail. The room is locked and you get a numbered tag for your luggage, so I did find the security for my bag a positive thing.

The hotel staff were ok, neither helpful nor unhelpful. Breakfast was also okay, some buns and jam and deli meats. It's very okay as a backpacker hotel but lacks charm and character. If you're okay with a place to stay for the night with no fuss and extra's, this would be the hotel. But if you wanted something a little nicer, I'd suggest Casa San Blas (where we stayed before coming here).