We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“a lovely hotel in a lovely city” 5 of 5 stars
Review of Casa Andina Private Collection Arequipa

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Casa Andina Private Collection Arequipa to your Saves list
Casa Andina Private Collection Arequipa
4.0 of 5 Hotel   |   Calle Alfonso Ugarte 403, Cercado, Arequipa 01, Peru   |  
Hotel amenities
Ranked #8 of 92 Hotels in Arequipa
Certificate of Excellence
Ottawa, Canada
Level Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“a lovely hotel in a lovely city”
5 of 5 stars Reviewed January 1, 2014

This hotel has been lovingly restored to its former grandeur. The common areas are beautiful, whether the dining area or the lounge area. There is always something new to discover. The rooms are typical Casa Andina rooms: well appointed, very clean and comfortable. This hotel is close to the downtown area and tourists sites. We never had to take a taxi. I highly recommend it.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Celtie14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

749 reviews from our community

Traveler rating
Traveler type
Time of year
Language
  • More
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 31, 2013

After staying at five star hotels in Cusco and the Sacred Valley with my wife and two grown daughters, we arrive at the "best hotel" in Arequipa. Firstly, the rooms are nothing like the website. The "new" rooms are the equivalent of a Ramada suites hotel in the US, and nothing like the colonial entrance and main lobby. The staff is minimal and reminded us of a limited service hotel. As we were staying New Year's Eve, I booked dinner via email on 12/21 with the "Recepcion" as we now realize they don't have a Concierge like all other five star hotels in Peru. After a drink at the bar with a very inattentive bartender and lighting from a police raid, I asked the "recepcion" to confirm our dinner reservation, they had no record of our reservation and they called the restaurant which has no reservation and they were fully booked. Ok, 8pm you screwed up, I'd like to see the manager. He's not here. You're kidding, right? it's New Year's Eve and you have a big evening at the hotel and the manager's not here? Get him on the phone. His response: can you please provide the email chain as proof we screwed up? Are you kidding me? I produce the emails. Sorry, nothing we can do the restaurant is fully booked. Get them on the phone. I speak no Spanish but get them to make room for us at 9pm.

This place is a total joke and I'd never stay her again. Sad, as the hotel's in Cusco and Urubamba were truly five star. Avoid this hotel and it's incompetent manager at all cost!

Room Tip: Don't stay here.
See more room tips
  • Stayed December 2013, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank George G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaAndina_CS, Propietario at Casa Andina Private Collection Arequipa, responded to this review, March 13, 2014
Dear guest,

We appreciate to know about your feedback in regards your stay at our Private Collection Arequipa hotel.

We truly regret the inconvenience presented with your dinner reservation and we hope you can accept our sincerely apology for the distress this caused you. Rest assured that we have taken into consideration your comments to reinforce this matter with our team.

Thank you for helping us to improve our services with your comments. Our commitment is to give the best to our guests.

Cordially,

The Casa Andina Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bali, Indonesia
Level Contributor
99 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
4 of 5 stars Reviewed December 31, 2013

During our October Peruvian trip we spent one night in this historic property prior to traveling up to the Colca Valley.

The courtyards and public areas of this hotel are beautiful and a great place to have breakfast or an evening cocktail.

The rooms are rather ordinary. Nothing exceptional but good for a nights sleep.

Breakfast was ample and tasty.

Service is warm, friendly and efficient. You can't go wrong at this hotel especially if you enjoy colonial architecture. Great for a leisure traveler.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Darrell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 30, 2013

Arequipa was the first stop of our Peru vacation and staying here got us off on the right foot. The hotel takes up a historical building, with an unassuming entrance (relative to many eye-catching buildings in close proximity) that opens to a welcoming courtyard. This gave the impression of a secret getaway, near the busy Plaza de Armas but far enough for privacy.

We opted for a suite to experience the building's historical architecture and were amazed by the massive cathedral ceilings and beautiful wood frame windows. The bathroom was pleasantly modern, though.

Only disappointment was the hotel staff forgot to arrange a taxi to collect us from the airport, despite two reminders from me ahead of time.

Stayed August 2013, traveled as a couple
Helpful?
Thank kforkai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
67 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 28, 2013

Very beautiful hotel in Arequipa city center, close to main attractions. Rooms are very confortable and the service was very good and helpful. This place is very charming, It's like a hotel inside a museum :) the breakfast is also very good. Possible to book a 2 days tour to visit the colca canyon.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Papyrus26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Den Haag
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 25, 2013 via mobile

Just around the corner of the Monastry, the place to be. Excellent service, perfect breakfast en fine rooms. The lobby invites you to sit and relax. The service of the staff is acurate. The design of the hotel brings the old days with the the new styles together

Stayed December 2013, traveled as a couple
Helpful?
Thank Mariebur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 22, 2013 via mobile

Spent one night here on two occasions and both were outstanding. The service and the rooms were both excellent. We especially received outstanding service on both of our visits from Juan Carlos an outstanding individual who couldn't do enough to make you comfortable.

Stayed December 2013, traveled as a couple
Helpful?
Thank Timvoight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Arequipa hotels
0.5 mi away
Hotel Libertador Arequipa
Hotel Libertador Arequipa
#5 of 92 in Arequipa
4.5 of 5 stars 437 reviews
0.3 mi away
Los Tambos
Los Tambos
#1 of 92 in Arequipa
5.0 of 5 stars 832 reviews
1.0 mi away
Casa Andina Classic
Casa Andina Classic
#38 of 92 in Arequipa
4.0 of 5 stars 612 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Tierra Viva Arequipa Plaza Hotel
0.0 mi away
Las Torres de Ugarte
Las Torres de Ugarte
#9 of 92 in Arequipa
4.5 of 5 stars 378 reviews
0.5 mi away
Posada Nueva Espana
Posada Nueva Espana
#2 of 92 in Arequipa
4.5 of 5 stars 198 reviews
Show Prices
Show Prices
Show Prices

Been to Casa Andina Private Collection Arequipa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casa Andina Private Collection Arequipa

Address: Calle Alfonso Ugarte 403, Cercado, Arequipa 01, Peru
Location: Peru > Arequipa Region > Arequipa
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Suites Airport Transportation
Hotel Style:
#2 Family Hotel in Arequipa
#6 Romantic Hotel in Arequipa
#7 Business Hotel in Arequipa
Price Range (Based on Average Rates):
Hotel Class:4 star — Casa Andina Private Collection Arequipa 4*
Number of rooms: 40
Official Description (provided by the hotel):
Casa Andina Private Collection Arequipa is raised on the old "Casa de la Moneda" (old Mint), a national historic landmark built in 1794, what makes our hotel more a living museum than a hotel. It's strategic location only a few blocks from the Plaza de Armas in Arequipa makes it the ideal choice for business and leisure travelers. It features 40 rooms - 100 % non-smokers, among an Imperial Suite and two Senior Suites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Priceline, Agoda, Odigeo, Expedia, HotelTravel.com and Venere so you can book your Casa Andina Private Collection Arequipa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Casa Andina Private Collection Arequipa Hotel Arequipa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing