You will have two different experiences in this hotel depending on which side are you staying. The back rooms face a relatively quiet turnaround street and the most sophisticated restaurant in the city. The rooms located in the front face a very noisy street that is the center of (late) nightlife of the city that is turned on at 9pm and off at dawn. The best rooms in the 3rd and 4th floors are excellent value. The ones in the front are a nightmare.
Do not judge hotel by drab lobby. Once you pass that area you will find spacious rooms with service that is super prompt (3 minutes to bring an extra towel or pillow even at close to 100% capacity during a large event in town that filled up all hotels) and courteous. Bathrooms also spacious, water hot and plentiful. Beds comfortable to sleep, but uncomfortable to read unless with 2 pillows. Room artificial light bordering on the dim end. Small (some a bit noisy) refrigerator in room. Few and poorly located electrical outlets. Spacious closets and sufficient flat spaces.
Dining room adequate with fixed american breakfast and no options on juice or entree (petite fruit salad), except on eggs preparation. Parking available next to hotel.
Location is perfect, one block away from most sophisticated as well as second tier restaurants of Arequipa, cafes, fast food restaunrants, farmacies and bookstores, nightclubs (the ones that will not let you sleep), some of the main attractions of the city (main square and cathedral, Santa Catalina convent, Santa Teresa convent, San Francisco churches, etc).
Accept only rooms in the back, if not go somewhere else.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.