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“Great view of plaza de armas for breakfast” 4 of 5 stars
Review of Sonesta Posadas del Inca Arequipa

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Sonesta Posadas del Inca Arequipa
3.5 of 5 Hotel   |   Portal de Flores 116, Arequipa, Peru   |  
Hotel amenities
Ranked #22 of 85 Hotels in Arequipa
Leeds
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Great view of plaza de armas for breakfast”
4 of 5 stars Reviewed August 1, 2014

Rooms very average overlooking service buildings, but the view of plaza de armas made up for it. Spent a couple of hours after breakfast enjoying the atmosphere. The lobby toilets are dated and don't do the hotel justice.

Room Tip: Cheap rooms have no view and are small
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review, August 7, 2014
Dear Guest:

Warm regards on behalf of the team at Sonesta Posadas del Inca Hotel - Arequipa. Thank you for sharing your feedback on Tripadvisor of your recent stay with us.

Your comments will certainly be shared and addressed with the goal of improving infraestructure in the future. Thank you again for sharing the feedback.
Kind regards,


Erika Gutierrez
Quality Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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251 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 25, 2014

Stayed here on business for two nights and can definitely recommend it., The location is absolutely superb, right in the centre of the action in the Plaza de Armas, and there is a great view overlooking the square from the restaurant terrace. The staff were friendly and helpful, the shower was hot and powerful, and the WiFi worked well.The only downside was that the room was a bit small - the bed took up the vast majority of the space. But overall, this is an excellent hotel whether you are in Arequipa on business or as a tourist, and it was excellent value too.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review, July 31, 2014
Dear Guest,

Thank you very much for your comments. On behalf of the entire team here at Sonesta Posadas del Inca. Thank you for taking the time to write such a great review on Tripadvisor of your recent stay with us.

We are delighted to hear that you appreciated our service, the good location, and the very friendly staff. We hope to welcome you again, next time you visit Arequipa.

Thank you! Looking forwards to your return visit.

Kind Regards,

Erika Gutierrez
Quality Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northants
Top Contributor
67 reviews 67 reviews
55 hotel reviews
Reviews in 54 cities Reviews in 54 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed July 1, 2014

This was a great hotel. Staff really friendly and helpful. It is situated directly on the central plaza. The room was clean. Plenty of hot water and toiletries. The breakfast was OK if you didn't want the hot selection. This was lukewarm bordering on cold each morning. No coffee/tea making facilities however this seemed the norm throughout our tour. Definitely recommended.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIArequipa, at Sonesta Posadas del Inca Arequipa, responded to this review, July 4, 2014
Thank you very much for your comments. On behalf of the entire team here at Sonesta Posadas del Inca. We are glad to know that you enjoyed our central location and our team members made your stay more comfortable.

Your comments will certainly be shared and addressed with the goal of improving service in the future. Thank you again for sharing the feedback. I hope we have the opportunity to welcome you back to Arequipa.

Best Regards,


Erika Gutierrez
Quality Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alberta
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 8, 2014

What A Wonderful Place, Location is The Biggest plus Of The Hotel.... They OfferAlso All kind Of Peru Food, You Must Try The ceviche.. Very Good Price FOr The Service Offered. Tney Have Spa Service And TouR Service Available all Days. Have A Wonder In there. Totally Recommended

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review, June 12, 2014
Dear Guest:

Warm regards on behalf of the team at Sonesta Posadas del Inca Hotel - Arequipa. Thank you for taking the time to share your feedback on Tripadvisor of your recent stay with us.

Thank you for your kind words regarding the service,the good location, and the friendly staff. We are glad to see that we went above and beyond to make your stay more comfortable. Looking forwards to your return visit.

Best regards


Erika Gutirrez
Quality Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 24, 2014

We chose this hotel above others for its location in the city and we weren't disappointed! The hotel itself inside is a little dated for my taste, however it was very clean everywhere so this didn't matter. The rooms were very comfortable and the shower was very powerful!

The restaurant overlooks the main square and you really can't beat its location. We had a slight hiccup with the lunch that my mum ordered as it came raw, despite not actually being described as raw (lost in translation) however after a little two-ing and fro-ing it came back cooked and was delicious!

Breakfast was nice, although we stayed here 2 nights we only sampled it on one day as we had to leave very early before breakfast started on the 2nd day. That said it was great to be able to grab some bread and drinks at reception which they lay on for any guests needing to leave at the crack of dawn!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review, June 12, 2014
Dear Toria,

Warm greetings on behalf of the team Sonesta Posadas del Inca Arequipa Hotel.
Thank you for taking the time to share your feedback. We are pleased to hear that you were able to enjoy our wonderful location in the centre of the beautiful city of Arequipa.

We look forward to welcoming you back to Sonesta Posadas del Inca Arequipa – Hotel when your travels bring you to Peru again.

Kind regards,

Erika Gutierrez
Quality Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex,UK
Top Contributor
167 reviews 167 reviews
28 hotel reviews
Reviews in 67 cities Reviews in 67 cities
152 helpful votes 152 helpful votes
2 of 5 stars Reviewed May 23, 2014

The hotel is situated on the central plaza and near to shops and restaurants. However, this is the only good thing about the hotel.

The whole place is outdated and in dire need of refurbishment. It's dark, dingy, and decorated in baffling brown complete with brown plastic sofas.

Our bathroom had a trick toilet that gave a vigorous backwash at you if not careful. You would definately have wet feet if you stood too close after flushing. Yuck.

This was one of the few hotels on our trip around Peru that did not have tea/coffee making facilities in the room. The air-conditioning was old and noisy. All in all it is not somewhere we would stay again or recommend to others.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review, June 12, 2014
Dear Guest,

Warm regards on behalf of the team at Sonesta Posadas del Inca Hotel - Arequipa.We would like to offer you our apologies for the inconvenience regarding the room we assigned you at chech in time. We regret did not meet your expectations in terms of infraestructure of our hotel.

Your comments help us in our constant efforts to offer to our guest the best services under quality standars.

Kind regards,


Erika Gutierrez
Quality Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swaffham, United Kingdom
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 30, 2014

Had 3 nights here interspersed with a night at Colca Canyon. First room was quiet enough but spoiled slightly by cooking smell/ noise from kitchen/ restaurant which seemed to share an air vent which came through bathroom (fine if kept door closed). Commented on this and on last night they upgraded us to a suite on main square which was lovely. Well insulated so no issues with noise. Small restaurant only seemed to be used for breakfast as so much choice nearby. Nice to have coffee or drinks on balcony facing onto square. Overall a big city centre hotel used by flight crews and tour groups. Perhaps slightly in need of a refurb in some areas but very happy to stay there again

Room Tip: Try and get one away from kitchen/ restaurant. Front facing onto main square is best (if more expens...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review, May 19, 2014
Warm greetings on behalf of the team at Sonesta Posadas del Inca Hotel - Arequipa. Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your feedback about your experience at our hotel.

We are glad to hear that the team members did their best effort to make your stay more comfortable.

Kind Regards,

Erika Gutierrez
Quality Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sonesta Posadas del Inca Arequipa

Address: Portal de Flores 116, Arequipa, Peru
Location: Peru > Arequipa Region > Arequipa
Amenities:
Business Center with Internet Access Restaurant Room Service Suites Swimming Pool
Hotel Style:
#9 Business Hotel in Arequipa
#18 Romantic Hotel in Arequipa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sonesta Posadas del Inca Arequipa 3.5*
Number of rooms: 58
Official Description (provided by the hotel):
A privileged location opposite the Plaza de Armas and next to the beautiful Cathedral of Arequipa, it allows easy access to major attractions like the Santa Catalina Monastery, the Museum of the Lady of Ampato and other tourist attractions. Excellent infrastructure, friendly atmosphere, variety of cuisine, highly qualified staff and excellent location, are the characteristics of the Sonesta Posadas del Inca Arequipa hotel. The historic city center is designated as a World Heritage Site by UNESCO because of its uniqueness, aesthetic and cultural significance. ... more   less 
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Also Known As:
Sonesta Posadas Del Inca Arequipa Hotel Arequipa
Sonesta Arequipa
Arequipa Sonesta Posada Del Inca

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