We stayed two nights here last month. Location of hotel is good - close to Plaza de Armas, and safe. Room was clean, bathroom was clean, and sheets were nice and crisp. Breakfast was decent. However, the location of the room was weird - at the back on 3rd floor, and had two windows but they were opaque glass so couldn't see through them. It was also warm in the room and we felt claustrophobic as we couldn't open the windows. No air-conditioner.
Having said that, if it were not for Joel's (reception) and Tomas' (bell captain) services, we would have given this hotel a poor rating. Joel was gentle and had a quiet sense of humor. He suggested a great itinerary for us for the next day including restaurants. We ate at ChiCha (excellent), Sol de May (also excellent), and Pirador (sp?) 1900. We visited Santa Catalina (recommend using a guide), the museum where we saw "Juanita," the Jesuit church (compania?), and the cathedral (also recommend using a guide).
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