This hostel looks like a total winner from the outset. Amazingly well stocked kitchen, clean, modern rooms and bathrooms, murals on the walls, fast WiFi etc.
Do not be fooled by the "beds and rest" motto of this hostel. When we came to see it and accepted the room (Sunday) we did not realise there was a building site with pneumatic drill in operation from 7.30am directly opposite and of course no one pointed it out. Ok that's not their fault, but on our third night there, we had to get out of bed and ask three different groups of people to be quiet - at 4.30 (a group who had been drinking outside all night), 5am, and 5.45, by which time the sun was coming up. The staff were nowhere to be seen and clearly did not enforce the 'quiet after 11pm' rule. Appallingly disrespectful from other guests. One guy (the 5am person) obviously arrived on an overnight bus, then sat in reception and proceeded to shout down his mobile phone in a very loud voice until I went down and said something. The receptionist who let him in? Nowhere to be seen.
The hostel's design is really flawed. The place is echoey and there is no distance between shared spaces and private rooms. To be fair to the guests who kept us up, having a patio directly beneath someone's crappy window is a bad idea. So is having the TV area RIGHT OUTSIDE someone's room, so that even during the day you can hear every word being said and there is no privacy. Avoid room number 5 whatever you do.
Next day we moved to another, albeit dingier, room and were grateful for the quieter location...until we realised it was a WiFi dead zone. Normally this wouldn't be an issue but I am working on the road and need internet in my room. Again the staff weren't too bothered - to be fair they reset the router but if it doesn't reach, it doesn't reach.
I have never before obtained a refund and left a hostel early, but at the end of the day if you're not in a party hostel (which this patently isn't...there's not even a bar) then all you want is sleep and reliable internet....and this place gave us neither.
No amount of pretty murals or kitchen equipment can make up for that.
- Official Description (provided by the hotel):
- comfortable rooms-private bathrooms-hot water 24 hs.- terrace-complete kitchen equipment- laundry service-common room tv 32'' pool-bar-internet-free transfer ... more less
- Reservation Options:
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