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“Good location.” 4 of 5 stars
Review of Casona Plaza Hotel AQP

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Casona Plaza Hotel AQP
3.0 of 5 Hotel   |   Calle San Jose 207, Arequipa 54, Peru   |  
Hotel amenities
Ranked #19 of 85 Hotels in Arequipa
Eastleigh UK
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
“Good location.”
4 of 5 stars Reviewed June 2, 2014

We stayed here on our tour of Peru for 2 nights. Arequipa is a beautiful place surrounded by towering volcanoes and this hotel is really convenient being close to the main square and restaurants. The staff were really helpful and although the room was very comfortable we had no air con and it was a hot day,
There is also nowhere to sit outside but thats because of its city location. There was a fridge in the room and drinks were cheap form the minibar.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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111 reviews from our community

Traveler rating
    44
    47
    14
    5
    1
See reviews for
13
48
8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed May 17, 2014

The breakfast is limited, but that's not the problem, the problem is that everything was dirty. If you want to have an idea, the glasses and cups were "glued" to the surface of the shelf, probably because of the dried dirty on them. The plates were all oily in the back. VERY oily. The impression was that they did not even washed the dishes. Really disgusting. After that we didn't attended to the breakfast anymore. It was enough.
The bathroom had some hairs in the bathtub and the toilet wasn't really clean, you know... There was some dirty inside of it, and it had the sign that it was all sanitized. Well... not very well as it seems.
After all that when we went to do the check out, they wanted to charge FREE phone calls we did to Brazil because of our reservation was canceled when we tried to do the check in, but that was a problem of GTA (which did the reservation for us), not the hotel. The problem in this case was that they tried to charge us a fee that never existed. The phone number was 0800, which is free.
The room doesn't have blackout on the windows and there are several parking lots around and the cars sound the alarm for anything that comes closer to them, which is a little annoying.
Well, after all that the good thing was an overall (compared to other places in Peru) good internet speed and some very polite and attentive employees.
Must have been bad luck but our experience there was very frustrating.

Stayed May 2014, traveled as a couple
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New York Mills, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 7, 2014

This hotel is well located, the service is good and the rooms are confortable. Its not really a 4 stars, much more like a 3 stars but the rates are good. So its a good option in Arequipa. I stayed there twice and I recommand it.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Washington DC
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 23, 2014

This hotel was in the heart of Arequipa. It was walking distance to the center of town. The rooms were clean and comfortable. There was free wifi and the breakfast was excellent. The hotel also provided parking.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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East Sussex
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 25, 2014

We had two large beds in our room with nice crisp bed linen and duvets that were very comfortable. Plenty of hot water in the shower. Very clean. Close to the shopping area and centre. Easy to get around town. The breakfasts were good with a fair selection of fresh fruit and juices, eggs, bread, cereals, etc. Wi-fi was good and so was the restaurant where we had a couple of meals. We stayed 3 nights after 48hrs traveling by bus from Guayaquil. It was nice to have a bit of luxury after traveling for so long. They even provided you with toiletries and there was a hairdryer - the second one I've seen in 4 months of traveling so far. The staff were pleasant and helpful. We had an enjoyable stay.

Just be careful when getting into the bath for a shower as it was quite slippery!

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kuala Lumpur, Malaysia
Top Contributor
116 reviews 116 reviews
6 hotel reviews
Reviews in 28 cities Reviews in 28 cities
179 helpful votes 179 helpful votes
5 of 5 stars Reviewed January 5, 2014

I stayed only 1 night and able to check in even at 9am in the morning and they gave me the 4th floor where there is balcony and able to take photo from the balcony. Centrally located within walking distance to touristic places.They even got safe too.

  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 24, 2013

We stayed in Arequipa for two nights and enjoyed our stay at Hotel Casona Plaza. Great location (5 mins walk from the Plaza de Armas), great room (clean and warm) and really good service from front desk staff who provided good advice on local attractions and helped us with online checking. This is good value for money and we hIghly recommend this hotel.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casona Plaza Hotel AQP

Address: Calle San Jose 207, Arequipa 54, Peru
Location: Peru > Arequipa Region > Arequipa
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #19 of 85 Hotels in Arequipa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casona Plaza Hotel AQP 3*
Number of rooms: 29
Official Description (provided by the hotel):
Casona Plaza Hotel AQP located strategically to only a few stables of Arequipa principal Plaza – Sur del Peru offers them a modern structure of housing, restaurant, room of events and with wireless access to Internet of high speed that is free also it possesses a multilingual personnel and offers a personalized attention of the first level. ... more   less 
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