This hostel was great. The rooms are clean and comfortable and the breakfast is plenty. However what stands out from the rest is the customer service. Alfredo and his son swell as all the staff are very friendly and helpful and go way beyond the call of duty.
I really cannot state this enough, the customer service is superb. Without wanting to go into detail their advice, help and even accompanying us was much more than we expected and made us feel very welcome and like one of their family.
In sum, hot water, secure, good breakfast, clean and inexpensive with amazing customer service.
The only slight downside was that our room was next to the common area and kitchen but we didn't mind when they made us feel so welcome and relaxed.
We would certainly recommend the hostel and would to back for sure.
- Official Description (provided by the hotel):
- The hostel is ideally located in the centre of Arequipa, only four blocks from the Plaza de Armas, near shops, supermarkets, bars and restaurants. The house is very nice, we offer rooms with private bathroom and shared bathrooms, hot water 24 hours and good beds for relaxation. Private rooms have cable TV. Breakfast is included. Comfortable lounge with TV, and free internet access and wi-fi. We have a complete kitchen if guests want to cook by themselves. Friendly atmosphere. ... more less
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