The hotel is located about 10 to 15 minutes walk from the main square and in a safe part of Arequipa. We walked during the day and evening and caught taxis at night (6 or 7 sols). The rooms are clean and beds comfortable. The staff make the hotel though. They are friendly and helpful, they go out of their way to book restaurants and organise taxis etc). They also saved almost all our clothes - after travelling In the amazon for a week, we needed to do washing (while the hotel offers a laundry service, it is by item, so we went looking for a laundry that charged by the kilo - they are normally about 5 sols a kg). We dropped our clothes off, but were 30 mins late collecting and the laundry had closed (and the next two days were national holidays). We were travelling to colca canyon and had to ask the hotel to help get our clothes back, as upon our return we had three hours before an evening bus to Arica. The hotel organised and eventually, got in contact with the laundry and sent a taxi and had our clothes back for our return...huge relief. I would definitely return, just based on the service. Also breakfast was good with omelettes made to order and good fresh fruit.