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“Wow!” 5 of 5 stars
Review of Los Tambos

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Los Tambos
3.5 of 5 Hotel   |   Puente Bolognesi 129 | A half block from Plaza de Armas, Arequipa 04001, Peru   |  
Hotel amenities
Ranked #1 of 87 Hotels in Arequipa
Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Wow!”
5 of 5 stars Reviewed June 7, 2014

The best travel hotel we have ever stayed at! The quality of the service here is incredible. My husband and I stayed here for 3 nights while in the region. Two of the mornings we had to leave before the breakfast service was open, without us even asking they had prepared a "packed breakfast" for us since we were missing breakfast! Not to mention that when they knew we were leaving early the next day they actually called up to our room the day before to ask if we needed a wake up call, very proactive.
The day we did have breakfast there we had the crepes....wow! Apparently the breakfast chef also works at the creperie (posh restaurant in town), what an unexpected treat!
The rooms are very clean and comfortable. They have a bottle of water for you every day. the hotel is in prime location, meters from the Plaza des Armas.
They have complimentary airport pick up and drop off. We just made sure to have a tip for the driver.
We could only wish Los Tambos staff could train other hotel staff around the world! They are truly above and beyond!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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753 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York City, New York
Top Contributor
74 reviews 74 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed June 3, 2014

Los Tambos distinguishes itself in many ways: 1) it is located steps from the Plaza de Armas in the heart of the city making exploration very easy; 2) the hotel offers airport pick up and drop off in a professional and timely manner; 3) the staff are really invested in making your experience an excellent one and 4) the rooms and public spaces are comfortable, modern and have all necessary amenities. We stayed at Los Tambos for 2 nights and also had the hotel set up a one-day excursion to Colca Canyon. The set up for this trip was arranged in advance by email and all communications regarding this were handled professionally. I cannot say enough about the front desk staff as they were always attentive, courteous and helpful. They made, and confirmed, dinner reservations for us for both nights and frequently asked if there was anything they could do to make our stay better. The breakfasts at Los Tambos were excellent. Rather than a buffet of over heated eggs and stale breads, you get to order from a menu of options which include traditional items (like eggs, cereal, yogurt etc) and some options that reflect the region (like the Arequipa tamales). We would return to Los Tambos without any reservations!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Naples, Florida
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 25, 2014

The folks that work at Hotel Los Tambos, Arequipa, were the most helpful and friendly of any place I have ever stayed. From the greetings upon arrival to the departure, the entire staff made sure we had everything we needed and helped with car reservations, restaurant selection and tours. Great breakfast as well.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Arlington, Va
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 25, 2014

Excellent location, phenomenal service, good restaurant recommendations, and a clean/safe place to stay. The staff at this hotel went way beyond our expectations and we would stay their again in a heartbeat. Thomas in particular was very good.

Room Tip: You'd be a fool not to stay here. Stay on the 5th floor for an awesome balcony.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 24, 2014

Thomas and his team provided the best customer service we experienced at any hotel while in Peru. They were proactive in providing us a box lunches when we were headed out at 0300 hours for a Colca Canyon tour, arranged free taxis for us to and from the airport, and provided spot on recommendations for restaurants. The entire staff was the best I have experienced from top to bottom. The location is just a few steps from the main plaza and all the amenities one could need. We were lucky enough to get one of the rooms overlooking the street (room 201) and ti was quite large, had a large TV with DirecTV, the bathroom and shower were large and the bed was very comfortable. I highly recommend this hotel and if you like to open your windows and view the street activity, request one of the street rooms if available. Also, the rooftop is fabulous!

Room Tip: Rooms facing the street are larger, have sound proof windows, and provide views to people watch all...
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 14, 2014

Ok, this hotel is a regular 3*. But what makes this special is their customer service, attention to detail and care of their guests. I've never seen a hotel being so proactive like here. They have arranged a free taxi to pick us from the bus station (even after midnight) and also arranged the taxi to take us back when we were leaving, extraordinary... One day we booked a trip to Colca canyon and without hotel knowing it, we've received a breakfast packages at 3am when we were leaving the hotel, wow... The rooms are standard, nothing special but all functional. There is only one thing I'd change and that is a breakfast. You are given menu instead of a regular buffet. However, location of the hotel is just a stone throw away from the main square. We were very comfortable here, would have chosen it again. Thanks Los Tambos!

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bordighera, Italy
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 9, 2014

We spent three nights at Los Tambos and it was by far the best accommodation we had in Peru.
Hotel stuff was very helpful and friendly.Breakfast really nice peruvian style served in a cosy restaurant.
Location superb!
I highly recommend to stay at Los Tambos.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Los Tambos

Address: Puente Bolognesi 129 | A half block from Plaza de Armas, Arequipa 04001, Peru
Location: Peru > Arequipa Region > Arequipa
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Airport Transportation
Hotel Style:
#1 Family Hotel in Arequipa
#1 Romantic Hotel in Arequipa
#3 Business Hotel in Arequipa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Los Tambos 3.5*
Number of rooms: 16
Official Description (provided by the hotel):
Let yourself be seduced by the colonial charm of Arequipa and experience unmatched hospitality at Los Tambos. Located in the heart of the city center amidst historic buildings, and world-class attractions, Los Tambos is right next to Plaza de Armas and 20 minutes away from Arequipa Airport. Los Tambos, a TripAdvisor Travellers' Choice award-winning hotel, promises excellent accommodation and extraordinary experiences. Revel in our modern and comfortable bedrooms, à la carte breakfast, wireless high-speed Internet access, private transfer to/from the airport (2-night minimum). All included in your rate, complete with panoramic views of the White City and our majestic volcanoes. ... more   less 
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Also Known As:
Los Tambos Hotel Arequipa

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