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“Best Hotel Ever!” 5 of 5 stars
Review of Mansion Alcazar Boutique Hotel

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Mansion Alcazar Boutique Hotel
3.5 of 5 Hotel   |   Simon Bolivar 12-55 y Tarqui, Cuenca 0000, Ecuador   |  
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Ranked #2 of 51 Hotels in Cuenca
Bucks Co, PA
1 review
1 helpful vote 1 helpful vote
“Best Hotel Ever!”
5 of 5 stars Reviewed September 12, 2009

Once in your life you should spend a week in this beautiful hotel. The level of service and comfort is beyond compare. The lovely owner took the time to share with us the creativity that went into the conversion of this colonial home into a spectacular hotel. It felt as though we were visiting the home of a colonial Spanish mansion. The staff could not do enough for you and always had a smile. Just Great!

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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186 reviews from our community

Traveler rating
    145
    34
    2
    1
    4
See reviews for
29
92
15
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Florida
1 review
5 of 5 stars Reviewed September 11, 2009

Mansion Alcazar really took my breath way, the place is beaituful, romantic and one of a kind. Isabel Moreno was very friendly, and she is an expert in Cuenca. We traveled as a family and we felt very well received. I would recommend this place to anyone traveling to Cuenca. Lovelly hotel. Maria Luisa Carter

  • Stayed September 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crete
Top Contributor
62 reviews 62 reviews
27 hotel reviews
Reviews in 32 cities Reviews in 32 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed March 17, 2009

A lovely old-world hotel in a superbly central location in a beautiful town. The food is excellent - worth going here to eat even if you're not a guest. The muzak irritated, but was turned off when I complained and what more can you ask?! All the staff were fantastic. My wife wasn't well and the kitchen made her a hot lemon drink - their idea. We'd definately return.

  • Stayed February 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, NC
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 19, 2009

This is a marvelous place to stay in Cuenca. The building and garden are very beautiful and comfortable, and it's only a few blocks walking distance to the center of the city. The hotel is sumptuously decorated with Latin American antiques and crafts. The staff were very helpful on all accounts. A nice respite from the somewhat tiring street life. Some of the rooms are rather small, though quite comfortable.

  • Stayed February 2009, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 5, 2009

Cuenca is a nice city and a must-see when in Ecuador.

The Mansion Alcazar exudes a pleasant old-world charm with lots of attention to detail. We stayed there for two nights on a trip through Ecuador and the Galapagos.

The rooms are nicely furnished. We stayed in a room on the ground floor with the door leading to the atrium. Actually this was very pleasant because the atrium is a beautiful place to relax, with a fountain in the middle.

The garden is a peaceful oasis, reminding of a Venetian palazzo. Standing or sitting in the garden you wouldn't know that you are in the centre of a city.

Food is excellent. On one evening we were the only guests dining in the hotel so we had the staff to ourselves.

  • Liked — A quiet, sophisticated haven of peace in the centre of a city.
  • Disliked — No pool available.
  • Stayed September 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
54 reviews 54 reviews
51 hotel reviews
Reviews in 50 cities Reviews in 50 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed November 26, 2008

We stayed at the Mansion Alcazar for 3 nights and from the time we stepped out of the taxi we were treated very well. Our room was on the ground floor opposite the restaurant. It was a large room with a garden view but was quite dark due to the heavy furnishings. The bathroom was in need of a refurb but still clean. The staff were very attentive but a little too subservient for us.
The breakfast was very disappointing and it didn't seem to matter what time you arived there wasn't much choice. The fruit, cheese and meats were not replenished and nothing looked exciting. You can order eggs from the waiter. However, you will not be disappointed if you eat in the restaurant in the evening - the food is very good.
If I stayed again I would ask for a room on the 1st floor as we were woken each morning by what seemed like a herd of elephants moving furniture from the room above.

The hotel is in a very good location and you can walk everywhere.

  • Liked — Location and architecture
  • Disliked — The breakfast
  • Stayed November 2008, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed September 1, 2008

The Mansion Alcazar was more than I expected. The minute you walk through the front door the friendly staff greets you and makes you feel that you're in your own home. We stayed in the Sirena Suite which we found spacious yet intimate. Coincidentally the fabric they used on the wingback chair in the room was the same that I have on mine at home. The lobby was elegantly decorated and a relaxing spot to enjoy tea or coffee after a day of touring.

I asked my husband if he could buy me the hotel so I could enjoy it all the time. Oh well reality set in and I guess I'll have to return to the Mansion Alcazar to enjoy all it has to offer.

  • Liked — Everything
  • Disliked — Nothing
  • Stayed August 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mansion Alcazar Boutique Hotel

Address: Simon Bolivar 12-55 y Tarqui, Cuenca 0000, Ecuador
Phone Number:
Location: Ecuador > Azuay Province > Cuenca
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Romantic Hotel in Cuenca
#3 Business Hotel in Cuenca
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Mansion Alcazar Boutique Hotel 3.5*
Number of rooms: 19
Official Description (provided by the hotel):
Located a quick walk from the famous square of Parque Calderon. Mansión Alcázar Boutique Hotel is located in a very vibrant area of the city, nearby well known museums and churches. This republic style architectural adds the perfect element of elegance to this already refined structure. Guests of this Ecuador hotel can have a refreshing cocktail or glass of champagne out in the jasmine garden and enjoy the fantastic surroundings of our Hotel. Relaxing indoors is also an option, by the baby grand piano sipping a warm cup of tea. This hotel knows just how to pamper their guests. Declared a World Heritage Site by UNESCO, the city of Cuenca has everything you could want from it - beauty, nature, and a vibrant life. And when you are not exploring the area, you may want to sit and have a delicious meal at our restaurant Casa Alonso which serves international and local favorites. ... more   less 
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Also Known As:
Mansion Alcazar Cuenca

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