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“Beautiful hotel with lovely garden oasis” 4 of 5 stars
Review of Mansion Alcazar Boutique Hotel

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Mansion Alcazar Boutique Hotel
5.0 of 5 Hotel   |   Simon Bolivar 12-55 y y Tarqui, Cuenca 0000, Ecuador   |  
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PIANO NIGHT
Ranked #2 of 46 hotels in Cuenca
Toronto, Canada
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
“Beautiful hotel with lovely garden oasis”
4 of 5 stars Reviewed January 10, 2013

This is a pricey boutique hotel but extremely well-appointed right down to hot water bottles tucked into king size bed at evening turn-down. Spacious romm with really attractive fixtures. But what makes the hotel special is the extensive garden, water features, birds, etc. Breakfast also exceptional.

Room Tip: Garden room especially quiet
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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154 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Cuenca, Ecuador
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed December 12, 2012

Mansion Alcazar is located in an old family home, about 150 years old, that's absolutely gorgeous. The entire property, from the elegant lobby, to the huge and elegant sitting area at the center of the main building, to the gardens at the rear, is perfectly maintained, large, and beautiful. The staff are as friendly and helpful as they can be. The restaurant, Cafe Alonso, is excellent too; very polished cuisine without pretense. I enjoyed a Thanksgiving dinner there, in a glass gazebo dining room that overlooks the gardens, and it was excellent. All rooms include a full breakfast that is served in your room.

I stayed in the Cielo Suite (#207) and it's simply beautiful, with a large sitting room, an ample bedroom, and a nice bathroom. There was a white cotton robe covered with rose petals waiting on the (very comfortable) bed when I arrived. Mansion Alcazar offers a lot of these fine touches with their service. I spent only four nights, and I wish I had stayed longer.

A word about the noise that bothered another visitor: This hotel is located in a very large, old mansion that was built long before soundproofing - while it was still a private home and long before it became a hotel. Sound does indeed carry throughout the main building of the property, much like in many European hotels that were built long ago. I always take light foam earplugs for such situations.

Overall, I would rate this hotel as excellent in every respect. I can't wait to stay there again!

Room Tip: The Cielo Suite #207 is wonderful!! Rooms that look OK to me: #201, #202, and #206. Rooms that look...
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlanta
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 8, 2012

Had a wonderful stay at the Alcazar Hotel. The place is absolutely beautiful with unique furnishings throughout. I stayed in room 303 which was lovely, spacious and very clean. The room had a view of the gardens which had a fountain and sitting area. Breakfast was good with many choices of fruits, breads, cereals, etc. I was also offered a hot plate option as well, which included scrambled eggs, ham and bacon. The dinner I had was fantastic. The small dining room added to the charm of the experience. The entire staff was friendly and very helpful to me in suggesting daytime activities during my stay. Would definitely stay here again!

Room Tip: garden suites room was located down a short path connected to the hotel and very quiet
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Top Contributor
53 reviews 53 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 8, 2012

I am visiting my family in Ecuador because I am from London, England. My beautiful wife took me for lunch here yesterday, amazing food, great service, beautiful garden fresh flowers, hummingbirds all over, quiet place to rest and enjoy a lovely date.
I will be coming back to have lunch here before we leave town. We highly recommend this place to all Cuenca visitors and locals.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
101 reviews 101 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 28, 2012

I simply love this beautiful boutique hotel in Cuenca!

I will come back for sure as the staff are so attentive to every detail and they are such friendly and kind people who know what they are doing!

I love the feeling of this beautiful place which is in the best location and yet you feel miles away once you enter the front door.

The gardens are so lovely as are the many different style rooms.

The service is top rated and I never wanted for anything!

Juan Carlos is there every minute to make sure your stay is memorable!

The front desk staff are amazing including Sandra, and Maritza to name just a few of these fantastic people!!

And the food and service in their restaurant is the finest in the city for breakfast lunch or dinner.

I loved everything about this special gem created with elegance and beauty everywhere you look.

Thank you for sharing your beautiful home with me I will be back as soon as I am able.

Room Tip: There are rooms in the Mansion that are absolutely exquisite. Some a large and others very small so...
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, TX
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 22, 2012

I start by repeating the things said by recent reviewers: very attentive service; beautiful colonial mansion turned boutique hotel; charming courtyard with soothing fountain decorated with lovely floral arrangements; and a garden with fuschia plants and hummingbirds! This home is elegantly decorated with carved wooden statues from San Antonio de Ibarra in the Otavalo area of Ecuador. Even with all of the above the feel of this hotel is that of easy elegance and relaxation. In short, we loved it and highly recommend staying here. It is deserving of its current status of number 1 hotel in Cuenca!

Stayed September 2012
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Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 6, 2012

One of, if not the best boutique hotels in all of Ecuador. This hotel completes the Colonial Charm that is Cuenca. Great location and awesome service. I am so glad we stayed here. Only wish it could have been for longer.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Mansion Alcazar Boutique Hotel

Also Known As:
Mansion Alcazar Cuenca
Address: Simon Bolivar 12-55 y y Tarqui, Cuenca 0000, Ecuador
Phone Number:
Location: Ecuador > Azuay Province > Cuenca
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Luxury Hotel in Cuenca
#2 Romantic Hotel in Cuenca
#3 Business Hotel in Cuenca
#7 Family Hotel in Cuenca
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mansion Alcazar Boutique Hotel 5*
Official Description (provided by the hotel):
Located a quick walk from the famous square of Parque Calderon. Mansión Alcázar Boutique Hotel is located in a very vibrant area of the city, nearby well known museums and churches. This republic style architectural adds the perfect element of elegance to this already refined structure. Guests of this Ecuador hotel can have a refreshing cocktail or glass of champagne out in the jasmine garden and enjoy the fantastic surroundings of our Hotel. Relaxing indoors is also an option, by the baby grand piano sipping a warm cup of tea. This hotel knows just how to pamper their guests. Declared a World Heritage Site by UNESCO, the city of Cuenca has everything you could want from it - beauty, nature, and a vibrant life. And when you are not exploring the area, you may want to sit and have a delicious meal at our restaurant Casa Alonso which serves international and local favorites. ... more   less 
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