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“Ambiance & Charm” 5 of 5 stars
Review of Mansion Alcazar Boutique Hotel

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Mansion Alcazar Boutique Hotel
4.0 of 5 Hotel   |   Simon Bolivar 12-55 y Tarqui, Cuenca 0000, Ecuador   |  
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WEEKENDS OF JULY
Ranked #2 of 48 hotels in Cuenca
Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
“Ambiance & Charm”
5 of 5 stars Reviewed July 6, 2012

One of, if not the best boutique hotels in all of Ecuador. This hotel completes the Colonial Charm that is Cuenca. Great location and awesome service. I am so glad we stayed here. Only wish it could have been for longer.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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163 people have reviewed this hotel

Traveler rating
    125
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    2
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27
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Colorado Springs, Colorado
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 6, 2012

Mansion Alcazar is literally a haven in the hustle and bustle of Cuenca. Once you step inside the doors (you must be buzzed in, for extra security) you are met by a peaceful, beautiful sitting area, complete with fountain, very comfy chairs and complementary tea or coffee. The entire building is elegantly appointed, the rooms are cozy, and the breakfasts are delicious! It is very conveniently located in old town, within walking distance of the markets and cathedrals. The staff were so helpful and polite, and we felt very safe during our stay.

Stayed July 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakefield, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2012

We stayed at this hotel for two nights during our recent honeymoon and we found it more than met our expectations. The hotel has a relaxed colonial feel to it and the staff are both efficient and friendly. The gardens are delightful and the barman is something of a character!

Stayed May 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Top Contributor
134 reviews 134 reviews
23 hotel reviews
Reviews in 48 cities Reviews in 48 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed June 19, 2012

Mansion Alcazar is a charming property. Each room has been specially designed and accessorized with antiques and art. The staff is top notch, very thoughtful. And the restaurant is extremely good. Mansion Alcazar will cost more than other hotels in Cuneca, but it is worth it.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quito, Ecuador
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 19, 2012

The Mansion Alcazar is a historic mansion converted to a boutique hotel. It is one of the most spectacular boutique hotels in the world. We have stayed here on two occasions for a week at a time, when the prices were still quite inexpensive ($95 a night for two persons). Since the prices have gone up, we still visit the hotel every time we visit Cuenca, for drinks and dinner because of the spectacular old world atmosphere and personal service.
You will be greeted at check-in with complimentary champagne by Manuel. Manuel will be your personal butler. He also tends bar and makes high tea in a special area in the courtyard. He is a national treasure.
Everything about this place is up scale. The world class restaurant offers a different menu every day. Every room is different and authentic to the period. The common rooms and gardens are awe inspiring. This is truly an incredible hotel for those who can still afford it. This is not a large modern cookie cutter hotel. If you are looking for a family resort hotel, this place not for you.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tempe, Arizona
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 7, 2012

I have stayed at this hotel three times and fall in love with it more each time. As one who has traveled the world I have stayed in a full range of hotels...from Timbuktu to Moscow to Sydney etc. Mansion Alcazar has the most charm, comfort, convenience and beauty of all. The staff is beyond helpful. It is my favorite hotel in all the world.

Room Tip: Ask for a large room on second floor.
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  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EstudioKuno, Public Relations Manager at Mansion Alcazar Boutique Hotel, responded to this review, April 15, 2012
Dear RNeuheisel

We´re glad to hear that Mansion Alcazar is favorite Hotel in the world, our guest reviews are a great motivation to keep working for you, to offer the best experience in Cuenca.
Kind Regards
We wil be waiting for you again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southold, New York
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2012

Wonderful staff, incredible building, excellent food, fantastic rooms. I can't say enough about this hotel!!

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EstudioKuno, Public Relations Manager at Mansion Alcazar Boutique Hotel, responded to this review, April 15, 2012
Dear Sarah

Thank you so much for your comments, our staff is well trained to make you feel the best experience during your staying, every room of Mansion Alcazar is like a history of the house, we are glad to hear that you enjoyed your room.

Hope you have again soon

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Mansion Alcazar Boutique Hotel

Address: Simon Bolivar 12-55 y Tarqui, Cuenca 0000, Ecuador
Phone Number:
Location: Ecuador > Azuay Province > Cuenca
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Luxury Hotel in Cuenca
#2 Romantic Hotel in Cuenca
#2 Business Hotel in Cuenca
#7 Family Hotel in Cuenca
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Mansion Alcazar Boutique Hotel 4*
Official Description (provided by the hotel):
Located a quick walk from the famous square of Parque Calderon. Mansión Alcázar Boutique Hotel is located in a very vibrant area of the city, nearby well known museums and churches. This republic style architectural adds the perfect element of elegance to this already refined structure. Guests of this Ecuador hotel can have a refreshing cocktail or glass of champagne out in the jasmine garden and enjoy the fantastic surroundings of our Hotel. Relaxing indoors is also an option, by the baby grand piano sipping a warm cup of tea. This hotel knows just how to pamper their guests. Declared a World Heritage Site by UNESCO, the city of Cuenca has everything you could want from it - beauty, nature, and a vibrant life. And when you are not exploring the area, you may want to sit and have a delicious meal at our restaurant Casa Alonso which serves international and local favorites. ... more   less 
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Also Known As:
Mansion Alcazar Cuenca

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