Stayed at this hotel for 2 nights while in Quito. We were pleased with the room and the view of the plaza from our window. The hotel was perfectly placed to meander around Old Town colonial Quito. It was a bit noisy to be on the street but we thought the view and access definitely compensated for a little noise (and when you closed the window you could hardly hear anything.) We took advantage of the restaurant on the fourth floor of the hotel both nights. The menu is limited but our food was quite good, though the complimentary breakfast was a bit sparse. The bellhop helped us get a cab and negotiated prices both days as we traveled around the city and also to the airport at the end of our stay. Our ride to the Teleferico was $5 and to the airport was $30 (and took 1.5 hours)
There were some downsides: 1) there was no safe in the room, but we used a secure lockbox that we accessed in the admin area of the hotel to secure valuables. 2) The wifi didn't work in our room, only in common areas. However we were able to sit in the restaurant for a few hours each evening, on one occasion only ordering one round of drinks while we played cards and checked email. The small annoyance of not being able to check email in our room was countered by the kindness of the staff and the view from the restaurant. There was also a common computer in the lobby for any guest to use, which we also took advantage of. 3) We didn't speak much Spanish and there a few staff who didn't speak English well, and these language barriers caused some confusion and could be considered as "poor customer service" by others.
Even so, the hotel is well priced that we overlooked these issues and thoroughly enjoyed our stay.
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- Also Known As:
- Real Audiencia Hotel