The view from the hotel really is spectacular, especially from the hotel restaurant. Everything was also very well kept and clean. My only criticisms are related to the customer service. For a hotel of this calibre you'd expect a much higher level of friendliness and courtesy. The front end staff often seemed visibly annoyed when you approached them with a question and were not fluent in Spanish. For a hotel that clearly accommodates a large business-like clientele I was surprised by the limited diversity in languages spoken by staff.
- Official Description (provided by the hotel):
- Only 20 minutes away from International Airport, in the heart of the most exclusive residential and corporate area. With an incomparable view to the city or valley from every guestroom. The Hotel lays on a 7.5 acres, superbly located on top of a hill, overlooking Quito’s metropolis and volcanoes. Next door to the U.S. Ambassador’s Residence. ... more less
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