We had a three course dinner with the palate cleansers in between, service is excellent, food so so, the filet mignon we had was quite generous but a bit too thick so the consistency of texture varies, I believe it's more elegant if they would cut it in slices so we can judge the meat's cooked gradient.
I believe your service is managed by the owners so that's not a problem, we were really happy with the service overall, attentive and well coordinated. Perhaps, yes, the banter was missing, but again I was with guests so that wasn't necessary.
Do consider going to Alma, as one of the hotter spots in Quito, the neighborhood is super safe and it has the charm that there is only one way to get there, no alternate directions.
Oh, yeah, and perfect command of English with the owners, so you can let them what and how you want it.
If you own or manage Alma Cocina, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.