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“Great location” 5 of 5 stars
Review of Holiday Inn Santiago Airport

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Holiday Inn Santiago Airport
3.5 of 5 Hotel   |   Armando Cortinez Norte 2150, Santiago, Chile   |  
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Ranked #22 of 173 Hotels in Santiago
California, USA
Top Contributor
73 reviews 73 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
“Great location”
5 of 5 stars Reviewed April 3, 2013

We stayed here for 1 night and wished we were staying longer.
Hotel is steps from the exit at the airport - I couldn't believe how close it was. Despite this closeness we didn't hear any noise at all. We loved the hotel being so close as our plane was delayed and we got in late. Check in was fast, friendly and efficient.
The hotel is very modern with lovely rooms and beautiful bedding (with a choice of pillows).
Restaurant a little expensive, but good food. Main areas were very bright and modern.
I'd stay there again.

Room Tip: Our room was on the front and very quiet - 3rd floor
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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891 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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Tokyo
Top Contributor
75 reviews 75 reviews
25 hotel reviews
Reviews in 47 cities Reviews in 47 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed March 31, 2013

We stayed here for 1 night for a layover, and as advertised you can't get much closer to the airport - we walked our cart of luggage out the airport door and across the street into the hotel.
The hotel is pretty new, so the rooms are clean, things work well, and there's plenty of water pressure. We ate at the restaurant and it was alright but not particularly tasty for the price.
Unfortunately we couldn't sleep well - the soundproofing to the outside is great, we didn't hear planes at all, but you could hear everything inside the hotel itself. Probably because it's an airport hotel, there were people going up the halls at all hours of the night, not quietly, and there was lots of noise from the floor above. That combined with an uncomfortable bed (too soft and springy) made for a very poor sleep, which is basically 90% of what I want from an airport hotel. For $200/night, it wasn't worth it.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Santiago Airport, responded to this review, April 23, 2013
Dear saikou,

Thank you for staying with us and providing us with your valuable feedback. It is most disappointing to hear of your overall dissatisfaction and we are deeply sorry for the noise challenges you experienced during your stay. We value your feedback as they enable us to further improve the quality and services we offer and to surpass the very high standards our guests expect.

Once again, thank you for your candid feedback. We hope to have an opportunity to serve you again.

Sincerely,

Joel B
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 30, 2013

Very convenient to the Airport, as is a short walk across the road. After a long flight from Auckland, great to get over the jetlag. Room was clean, spacious, & bathroom was good, with a heated mirror area, so you can still see yourself after a steamy shower. Only had breakfast prior to our next flight, but food was good and great choice, which is sometimes not so in South America. Free Wi-Fi available in room. They were undergoing renovations when we were there, but it didn't effect the service. Reception staff spoke English & were polite & helpful.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 27, 2013

A short walk across the street and you are there either before or after your flight. Hotel is very smart, NEW, helpful and friendly staff. Rooms and bathroom LARGE AND CLEAN nice amenities and we DID HAVE a shower cap as well as facecloths. Food in restaurant was excellent but expensive....typical of many airport hotels and they are the ONLY game here. Recommend pre-purchasing the breakfast buffet which was VERY substantial. As our flight was at night I also added our room as a day room for an additional very low, fare price. We were able to relax in our room all day pre-flight and only had to leave at 6 PM for our short walk to check-in. Will recommend to anyone I know going through Santiago with airport area accomodations needed.

Room Tip: Our room was facing the airport with NO NOICE whatsoever....super hotel!
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Top Contributor
218 reviews 218 reviews
45 hotel reviews
Reviews in 107 cities Reviews in 107 cities
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed March 25, 2013

We only had an overnight stay at the Holiday Inn but it was clear that it ticks all of the boxes. The reception is well staffed and efficient. The rooms are of a good size with a smart bathroom. Only small difficulty was it was having a shower without getting your hair wet and there was no shower cap provided. The bedroom have comfy beds, furniture and a TV with a wide range of channels.
Given the position of the Hotel across the road from the arrivals and departure lounges the rooms were amazingly quiet. Breakfast was varied, fresh and good quality.
I can only congratulate Holiday Inn their architects and the staff working there.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 25, 2013

The best part about this hotel has to be it's ridiculously close-to-airport location. Most other 'airport hotels' that we've stayed in have involved some form of airport transfer. This airport transfer only involves one's own 2 legs. Upon stepping out from the arrivals hall, one glance across the road, and there it was! You can even push the airport trolley into the hotel check-in... Brilliant!

Add free wifi, friendly (English-speaking staff), clean rooms and readily available business centre for printing and desktop usage... Unbeatable!

If you want to be in the city centre and check out downtown, then this may not be the place... Can't think of a better stopover location, or for travellers who have an early flight to catch!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 24, 2013

Our LAN Chile flight to Auckland was cancel , which appears to be a regular occurrence with LAN, and they gave us accommodation and food vouchers for the Holiday Inn. What a great hotel. It is located about 100m from the check in desk and is first class. The rooms are great and soundproof and the restaurant is first class. We had very little info from LAN as o our connecting flight fron Auckland to Brisbane so i asked one of the front line staff, Nicoll to contact LAN for us as we had language problems. She spent about 10 to 1 minutes waiting in a line on the phone waiting to speak with LAN. Finally got through and got the info we required. Nicoll you are an exceptionally valuable staff member. Well done. LAN should have staff as good as Holiday inn. 5 stars to you.

Room Tip: If all holiday inns are like this you cannot go wrong in staying here.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Santiago Airport

Address: Armando Cortinez Norte 2150, Santiago, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Santiago
#11 Business Hotel in Santiago
#19 Romantic Hotel in Santiago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Santiago Airport 3.5*
Number of rooms: 306
Official Description (provided by the hotel):
When looking for a hotel at Santiago - Airport, Chile, stay at the Holiday Inn Santiago - Airport. The hotel has a modern and beautiful design with high quality standards. Located in front of Santiago Airport, we offer easy and direct access to several areas of the city, including: El Golf Restaurants & Business area, shopping mall, Santiago downtown, museums and other cultural areas of the city.The Holiday Inn Santiago - Airport offers 100% free Wi-Fi access, restaurant (international menu), bar, business center, parking and a very nice indoor swimming pool, sauna & Jacuzzi. All rooms offer free wired and wireless high-speed Internet access. Please note that our hotel is 100% nonsmoking. We look to welcome you! ... more   less 
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Also Known As:
Holiday Inn Santiago Airport Hotel Pudahuel
Santiago Holiday Inn

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