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“Very noisy and they don´t speak English!” 1 of 5 stars
Review of Apart Santa Lucia

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Apart Santa Lucia
2.5 of 5 Condominium   |   Avenida Santa Rosa 265, Santiago 8320000, Chile   |  
Hotel amenities
Ranked #213 of 379 Specialty Lodging in Santiago
Portsmouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
“Very noisy and they don´t speak English!”
1 of 5 stars Reviewed February 11, 2014

We booked this stay through booking.com, where they claimed to speak English, but when we turned up we had to use google translate for even the most basic things like checking in. The apartment was basic, but grubby and unlike other reviews, our towels and sheets were not changed during our 4 night stay. On Friday and Saturday night we were kept awake until 4am, by very loud music and people shouting from the apartment above. We tried to communicate with the night reception, which was very difficult and after the 3rd time, we were told they would call the police, which I don´t believe they did. The area where the apartment is located is run down and dodgy. Don´t stay here!

  • Stayed February 2014, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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38 reviews from our community

Traveler rating
    4
    12
    10
    5
    7
See reviews for
12
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Sao Paulo, SP
1 review
4 of 5 stars Reviewed June 26, 2013

We stayed in Apart Santa Lucia from June 21 until 25, 2013. We liked very much the people who work at it. It is not a hotel...it is a residential building where some apartments are rented for short stays. It was clean and we did not have any problems with noise. Towels and bed sheets were changed after 2 days. It is very close (walking distance) to Santa Lucia Subway station and major attractions. I recommend it. Also, we recommend guests to have dollar (not credit card) to pay for the stay. That is because no taxes are due when one pays cash in dollars.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 12, 2013 via mobile

The apartment is on a residencial building with, seriously, about 300 apartments..so guess what, silence was smth only available after 4am.. People screaming, loud music.. If you are a light sleeper or likes o sleep well in order to enjoy the next day, we don't recommend the place.. Besides, there's no air conditioning nor fan to help you during summer time..
Now, if you don't mind noise and is not going there in summer time, then it may be a good option for you, mainly because of it location (subway and downtown's main attractions are within walking distance of place).

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Apart Santa Lucia

Address: Avenida Santa Rosa 265, Santiago 8320000, Chile
Location: Chile > Santiago Metropolitan Region > Santiago
Hotel Style:
Ranked #213 of 379 Specialty Lodging in Santiago
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Apart Santa Lucia 2.5*
Number of rooms: 36
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