I was planning to stay in this hotel at the beginning of March 2011. Due to the Christchurch earthquake in February 2011 I canceled my reservation (five days before the planned arrival time, well within the hotel's cancellation policy). Nevertheless, the hotel still charged my credit card for the room.
Today (last day of May) I still haven't received a satisfactory answer from the hotel and I am disputing the charge with the credit card company.
I am disgusted by the lack of honesty and transparency exhibited by hotel management.
- Also Known As:
- La Fayette Suites Providencia Hotel
- La Fayette Suites Providencia Hotel Santiago
- La Fayette Hotel Providencia
- La Fayette Santiago
- Reservation Options:
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