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“Bit shoddy appartment” 2 of 5 stars
Review of Santa Magdalena Apartments

Santa Magdalena Apartments
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Santa Magdalena Apartments
3.0 of 5 Condominium   |   Helvecia 244 | Las Condes, Santiago 7550136, Chile (Las Condes)   |  
Hotel amenities
Ranked #131 of 334 Specialty Lodging in Santiago
mortsel
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Bit shoddy appartment”
2 of 5 stars Reviewed April 9, 2014

I stayed her for 5 days. This is really a very average place. I first got an inferior room without balcony and a very noisy leaking airco. Service quite good as I got another, better room upon simple request. However, toilet got clogged twice in that room. Was repaired every time within the day. Bathroom really very small and wearing out. There is a pool on the roof but it is very small and no chairs nor shade so I doubt anyone really uses it. Bed not too great. Would not recommend this place but for the price which was OK. But still I felt too much for what I got.

  • Stayed March 2014, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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31 reviews from our community

Traveler rating
    8
    18
    3
    2
    0
See reviews for
9
6
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Orlando, Florida
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2014

My family enjoyed our stay at the Santa Magdalena Apartments. This was a great location for a Santiago visit. We walked to wonderful local restaurants each night. The subway was close for sightseeing.

Having a kitchen, laundry, and enough room to spread out for the family made our stay comfortable. The staff was extremely helpful and friendly.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 5, 2013

Very close to shopping, restaurants and the business district of Santiago. Rooms / suites vary in size and amenities (smaller fridges/stoves ...). 24 hour security at front desk. Elevators can be a bit slow. Average internet speed. Overall, it was habitable.

Room Tip: Adjacent construction starts everyday at 8 am, so all rooms get the echo of building. Get a room nea...
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park, Kansas
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 12, 2012

I stayed here for two weeks with my wife and two year old son while relocating to Santiago for an expat assignment. The room was decent sized and included a small kitchen area with a microwave, refrigerator, and a two-burner stove. All the furniture was modern, the room was clean and they have free wifi. The staff was friendly. The location was perfect for our situation, and it's just a short walk to the mall and grocery store. There are also convenience markets right around the corner.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Juan, Puerto Rico
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 20, 2012

I'd give it a 4.5 rating if I could. As you'll probably notice from other posts, this is an apart-hotel, a series of rooms within a floor or two of an apartment building. It is intended for long-term stays, or even short ones where you'd rather have flexibility and all the basics instead of merely a huge hotel room with only some conveniences. Location is quite good -within walking distance of the huge Costanera Center complex (with its newly opened, gigantic mall), the Tobalaba metro station, and the financial district of Santiago. My room was relatively small, but quite completely furnished (except for a puzzling clothes washer that, apparently, also dries but I never got to truly understand, and a totally pointless dishwasher that would be better suited in a large household). My bathroom door could not close, there was a loose wood molding bar on the bedroom floor, but these are forgivable and fixable. Should that contraption acting as a washing machine be also a dryer, the place would be perfect.

I rented a car during my stay in Chile, and the management has at least two parking spaces in a gated carport available to renters. Just make sure that you park in the service parking in front of the building (and NOT in the street) while you check in; the management will give you a remote once you're ready. However, be sure you know your way back. Helvecia St. meets Vitacura Ave. on one side and another side street (Ebro St.) at the other. The street orientations may be puzzling, and at least five major avenues meet at different spots nearby, so missing Helvecia is easy. One wrong turn, and you'll end up far from the hotel. Fortunately, as Costanera Center is nearby (you simply cannot miss a 70-story building), you'll know how far you are from the place by merely looking at the skyline.

Service was impeccable: from the lady who takes you upstairs to show you your apartment (and who apparently speaks good English -I'm a native Spanish speaker, so I have no way to tell), to the lady serving as admin and occasional concierge, to the security guards at the lobby (this is a relatively safe neighborhood), to the maids (left my place spotless every time) they were all attentive, nice, helpful. I was tortured by a ski company with rather impersonal service (I'll post something about it elsewhere in TA) by having to wait 1 1/2 hours for a pickup, and the Santa Magdalena staff all took upon themselves the task of reaching the company and getting them to respond. The admin even took some time to brief me on the myriad of Chilean coins and even checking my dollar bills to see if ANYBODY in Chile would accept them (except for duty free stores at the airport, your dollars have to be literally in mint condition if you want to use them... go figure)

Noise is an issue, although a minor one. The neighbor upstairs (at the private part of the complex) had some loud conversations near midnight, but that went away quickly. There's a probability that a neighbor had a family member with a mental disability who would scream on impulse during the early morning -not sure if a guest or a tenant,- but that was it. There were occasional street noises (particularly from Santiago's bus fleet), but I was at an 11th. floor, so they weren't truly an issue. There's always earplugs to cope with that.

I was truly pleased. If and when I come back to Santiago, I'll stay at this place again.

Room Tip: Ask your way through everything, and if at all possible, book the room directly with the holding com...
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  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed February 21, 2012

Our family stay here for three nights in February 2012. Travelling to serveral cities/countries in South America, this is pretty good accommodation to stay.

The room is decently furnitured, clean,bright and spacious, especially it has a full kitchen and washing machine. Even though it has no bath tub (shower only), it has to wash room, one in master bedroom and another in living room. Location is convenient, safe and similar to higher class in North America. Just a few blocks to subway station which is the main transportation way in Santiago. As well known, the majority people in Santiago do not speak English (Spanish only), but the lady manager here speaks fluent English as she lived in US for many years, and she is very nice and helpful.

However, we had a few glitches here. Santa Magdalena Apartments does not own the whole building. We stayed on the 11th floor but the 12th is private property. Since it is laminate hard floor, any tiny noise from upstairs could be heard clearly. Unfortunately the guy right up our suite seemed not sleeping at all overnight and walked all the time so made a lot of noise on the floor until 5:30am in next day. We did not sleep well at all at the first day. It looked that the manager had known this issue so she changed another suite to us immediately when we complained next morning.

We also had Internet connectivity problem both wireless and wired cable. Living room and another bedroom were little hot as they had only master bedroom with AC.

Suggestions: You'd better comfirm the breakfast is included before you arrive. You also need an power adapter as they use Europe type power outlet. The volt is 240, instead of 110 in North America.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 30, 2012

Santa Magdalena apartment hotel is located in the banking area of Santiago. The location is very good for both business travellers and tourists. The nearest metro station is just 5 minutes away. The reception person was most helpful and spoke very good English. The rooms are spacious, the kitchen is well equipped. The only negative thing for those who cook their food is the location of the nearest supermarket, which is 15 minutes away by foot. The one near the hotel has been closed and the new one is expected to open during the spring of 2012.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Magdalena Apartments

Address: Helvecia 244 | Las Condes, Santiago 7550136, Chile
Location: Chile > Santiago Metropolitan Region > Santiago > Las Condes
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #131 of 334 Specialty Lodging in Santiago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Santa Magdalena Apartments 3*
Number of rooms: 40
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Also Known As:
Santa Magdalena Apartments Hotel Santiago

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