This was my third visit to this hotel. I arrived late at night and upon arrival was informed the only rooms they had available were Smoking Rooms. They were very unapologetic and seemed to believe it was my problem that they overbooked the hotel. Although I PREPAID for this room months ago, and requested a nonsmoking room, they didn't have one for me and offered me no other alternatives. I spend about 60 nights a year in hotels. I realize this happens but a good hotel would have tried to get me a room at another hotel close by or a discount or upgrade on the following night or something! I will never stay here again! The room had a terrible smell and all my clothes need to be laundered and dry cleaned because of the stench this room left on my belongings!
Additionally the room itself is very basic! The pillows are horrible, the towels super cheap and thin and the amenities are very bare bones! You get better soap and shampoo and a low end budget hotel (Motel 6) in the States. Also the room didn't have an alarm clock!
And to to top it off - the WiFi internet in my room was painfully slow to even check email! The Ethernet cord didn't work at all.
If you look at my other reviews on TripAdvisor - you will see I am not one to complain. But stay away from this hotel! You deserve better!
- Also Known As:
- Atton Las Condes Hotel Santiago
- Atton Las Condes Santiago
- Atton Hotel
- Atton Las Condes Hotel
- Official Description (provided by the hotel):
- Opening in 2000, the Atton Las Condes is the first of our hotels located in Santiago, Chile. With the mindset that upscale comfort doesn’t have to come at the expense of your wallet, in our hotel we strive to provide excellent location, service and accommodations at affordable rates that will please the most casual of travelers. Located in Nueva Las Condes Business Center and the Parque Arauco shopping district, our hotel is perfect for the busy executive or a family on vacation.Our 211 cozy and comfortable rooms are the perfect choice to rest after a hard working or shopping day.We have free Wifi in all public areas and rooms. ... more less
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