We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely, User-Friendly Hotel” 5 of 5 stars
Review of Santiago Marriott Hotel

Save Saved
You added Santiago Marriott Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Santiago Marriott Hotel
4.5 of 5 Hotel   |   Av Presidente Kennedy 5741, Santiago, Chile   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Internet & Breakfast
Ranked #14 of 170 hotels in Santiago
Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Lovely, User-Friendly Hotel”
5 of 5 stars Reviewed October 4, 2013

We loved this hotel. Each member of the staff was friendly and anxious to help in every way. Our room had every amenity you could want including both 120 and 220 outlets, ironing board and iron, safe, radio with alarm and Ipod station, duvet on the bed with a top and bottom sheet as well, complimentary internet, chocolates at night, bottled water, mini-bar, an AC/Heating thermostat you control yourself, phenomenal view of Santiago, black-out drapes beneath the regular ones, etc. The Concierge Lounge is one of the best we had been in with a wonderful selection of food - fresh fruits, veggies, cheeses, desserts, sandwiches, cold cuts, apetizers, warm dishes, etc, etc. The Lounge had a wonderful staff who did everything they could possibly do to serve you and make you comfortable.

There are two good restaurants plus a fun spacious bar area that also serves excellent food as well as drinks and wines. There is a small mini-market off the lobby, two beauty shops, and a bank with a ATM machine attached to the hotel. There is a great spa also, and I can recommend their therapeudic massages! Even the location is outstanding - next door to a wonderful mall with a PF Changs, Tony Roma's, and numerous other restaurants and shops.

You cannot go wrong staying here. The manager and other staff who train employees are doing a phenomenal job. We have never stayed in a hotel where every single employee we encountered bent over backwards to do everything they could to be friendly and to help us. Keep it up, Santiago Marriott. Your excellence shows. Thanks for a wonderful stay!!!!!

Room Tip: Business Suites are great. Executive Lounge access. They are on the corners on the upper floors, s...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

556 people have reviewed this hotel

Traveler rating
    300
    204
    37
    12
    3
See reviews for
75
186
30
176
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Boedo, Distrito Federal, Argentina
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 2, 2013

Rooms are really comfortable. It is really close to the Mall, which is really important if you only have a few moments to walk around between work and sleep. Great breakfast, and really clean.
Elevators are quiet and fast, and bathroom is huge!

Room Tip: The hotel has 25 floors, and a great view!!!
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbury, Minnesota, United States
Top Contributor
56 reviews 56 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 30, 2013

This is Marriott standard. Clean, quiet, comfortable rooms. A great executive lounge. An over-the-top breakfast buffet. Safety, security and good customer service. There is nothing personal or charming or Chilean about the hotel. Of course, if you're staying in a major chain, I doubt that's what's important. When I go to Santiago for business, this is my hotel of choice. Any restaurant, store, or coffee shop is within a 20 minute (safe) walk. In fact, you can get all of it within 5 minutes.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 21, 2013

The Marriott Santiago is a high quality hotel that offers a good stay for business travelers in Santiago. The location is very close to a Falabella shopping centre and near a nice park. If the Hotel is walking distance from your work in Santiago, then I highly recommend staying here. The rooms are very good, perhaps getting a little dated on furniture and fit out. Staff and amenities are very good. I would stay here again if the location suited my business activities in Santiago.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satellite Beach, Florida
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 7, 2013

I travel a ton for business and am Lifetime Platinum with Marriott. We R on our second 10 day visit to Santiago staying on points and OMH we love this hotel. The Executive Suite they gave us again, is AMAZING. Great views, great service, great luxury. Concierge floor 23 has an amazing breakfast spread EVERY day as opposed to weekdays only in USA AND they stay open till 11AM. Staff is VERY attentive, remember our names, and treat us like royalty. We said it after our first trip that this is our favorite Marriott so far and now that we are back we are singing the praise again. Metro is an easy 10 min walk, avoid the hassel/expense of a taxi to get down down and use the Metro!

Room Tip: Corner Suites are the best
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
66 reviews 66 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 6, 2013

The hotel is a bit far away from the downtown area, which results in taxi rides to go to most places. But the rooms are very comfortable and clean and good value. The staff were good and attentive. The lobby area is vast and very impersonal but still a good place to stay on business

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 3, 2013

Was only in Chile for one night, and the Marriott served its purpose well. Was clean, the staff was very friendly, and the morning breakfast was very good. There is a nice lounge and enjoyed a cocktail prior to turning in for the night. Overall, is what you would expect from a Marriott.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Santiago Marriott Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Santiago Marriott Hotel

Address: Av Presidente Kennedy 5741, Santiago, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Santiago
#5 Business Hotel in Santiago
#9 Luxury Hotel in Santiago
#15 Romantic Hotel in Santiago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Santiago Marriott Hotel 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Marriott, Expedia, Orbitz, Hotels.com, Tingo, BookingOdigeoWL, Despegar.com, Venere and Agoda so you can book your Santiago Marriott Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Santiago
Santiago Marriott

Owners: What's your side of the story?

If you own or manage Santiago Marriott Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.