Stayed here 5 nights on business. Arrived at midnight and had a 5am flight to Concepcion in am. Staff were super friendly and helpful and all were bilingual even in the middle of night. My first room in the old tower had no heat, and the shower head was weak and dribbly and could barely spray 6" off the wall. I asked for a repair of both or room change the am I left and that evening when I returned they moved us to the new tower (and also b/c the Venezuelan soccer team was coming to our floor and they did not want us to be disturbed by reporters or rowdy players). The staff assisted 100% with the move and the manager gave a complimentary bottle of cabernet for the inconvenience which I thought was super classy. The new tower is very contemporary asian design with a great bathroom (tub and shower, all modern fixtures). Beds in both rooms were extremely comfortable and there is complimentary happy hour from 5-10, breakfast 6-930 (there are 2 places to get breakfast 1 in each tower), and wifi. It is right by the riverfront park for jogging or walking and close to metro, and many bars and restaurants. Overall a great stay, but the older rooms could use a little work.
- Official Description (provided by the hotel):
- FASHIONABLE ELEGANCE IN PRESTIGIOUS EL GOLF The new financial district is a fitting locale for InterContinental Santiago, one of the city's most elegant hotels. Upscale shops and restaurants share the neighborhood, and top attractions such as San Cristobal Hill, Plaza de Armas and La Moneda Presidential Palace are nearby. You can be skiing in under an hour or sailing the ocean in less than two. ... more less
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- Also Known As:
- Intercontinental Santiago Hotel Santiago