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“Average” 3 of 5 stars
Review of Heidelberg Haus Apart Hotel

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Heidelberg Haus Apart Hotel
Los Nogales 843, Providencia, Santiago 7510348, Chile (Providencia)   |  
Hotel website
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Hotel amenities
Ranked #32 of 179 Hotels in Santiago
Certificate of Excellence 2014
Switzerland
Top Contributor
454 reviews 454 reviews
93 hotel reviews
Reviews in 146 cities Reviews in 146 cities
267 helpful votes 267 helpful votes
“Average”
3 of 5 stars Reviewed February 10, 2013

Stayed for several nights. It is located in a nice area, around 10 min walk from subway station. Bed was very comfortable. Negative points: no air conditioning, wifi did not work, bad noise isolation, thin walls. Good for short stays, but next time will look for something better.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

Traveler rating
    41
    37
    6
    0
    1
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10
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18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Buenos Aires, Argentina
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 3, 2013 via mobile

The rooms are comfortably designed in standard shopping mall type furniture, with good natural light and all the basic comforts you might need. For anyone taler than 1,7 m the bathroom and moving about in the apartment might be difficult . The rooms seem to be designed for the perceived average Chilean body size which is far smaller than my broad-shouldered 1,86m frame ;-)
Very friendly staff. The only negative thing is that I kept on finding long black hair on the floors and in the bath room ... Definitely not mine !

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed December 15, 2012

My first review on TripAdvisor.

Beautiful & modern hotel with friendly staff & fantastic location. Walking distance from plenty of Resturants & Shopping. Santiago is a stunning place with lovely weather. I would be coming back to this hotel while in Santiago.

Rooms are Clean and very comfortable. Internet fast and always on.

Loved my stay here.

J

Room Tip: Go for a room with balcony.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 12, 2012 via mobile

An apart hotel beautifully situated in the Comuna Providencia, near the metro (Los Leones) and cultural shopping areas. The staff is very helpful and the hotel, which is related to Heilderberg University, hence its name had been tastefully designed. The accommodations are composed of a living room, bathroom, kitchenette and sleeping room for two (double bed). I understand there's only one room with two twins. This will be the place of choice every time I return to Santiago.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 24, 2012

If you are looking for a clean, quiet and a big room to stay in Santiago without breaking the bank, this it...
Is located in a safe and quiet part of the city.
The people doing the service are always with a smile and willing to help you in any issue.
We did not find any negatives during our 4 days stay.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brussels, Belgium
1 review
5 of 5 stars Reviewed August 7, 2012

I had a wonderful time at the Heidelberg Haus in Santiago. The rooms feel more like small appartments - big enough to be comfortable but not so big that one gets lots. The The staff is unbelievable friendly, and it feels more like being with a family than living in a hotel. Its central location in Providencia is also ideal for tourists as well as for business travellers (subway station is nearby), and all this at a very reasonable price.

In summary, the Heidelberg Haus is a great place to stay and should not be missed while being in Santiago!

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2012

The Heidelberg Haus hosted a conference I attended and did a great job. It is in an excellent location of Santiago--safe and close to everything. There is a great breakfast and the hotelier is a poet! Everything is brand new in a beautifully refurbished building.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heidelberg Haus Apart Hotel

Address: Los Nogales 843, Providencia, Santiago 7510348, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago > Providencia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #32 of 179 Hotels in Santiago
Price Range (Based on Average Rates): $
Number of rooms: 20
Official Description (provided by the hotel):
Located in the heart of upscale quiet residential Providencia, Heidelberg Haus offers self-catering apartments with Wi-Fi in a quiet area of Santiago. Costanera Cente Shopping Mall, Latin America's largest mall, is 900 metres away.Our Apart Hotel offers the independent apartments with a unique style where each of them has a private Wi-Fi connection. Bright and spacious, excellence clean and soundproof, our apartments are decorated with wooden floors and modern furnishing. All of them have LCD cable TVs, central heating, phone line and the safe Kitchen zone, living and dining room are completely equipped. Sleeping room has a Queen size bed and spacious bathroom. Everyday the delicious breakfast is served in our quiet breakfast saloon. Breakfast is included in the room price. We offer the daily house and roomkeeping service, touristic informations, conference room rentals and private parking for free. This establishment is about 7 minutes walking from Los Leones metro station. Restaurants and bars of the Bellavista neighbourhood are only 15 minutes, as well as the city centre. The Heidelberg House is situated 15 minutes from the central bus Terminal by metro. The 24-hour front desk can secure airport shuttles. Arturo Merino Benitez Airport is 25 minutes away by car. ... more   less 
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