I'm torn about this place. On the one side, location is great, literally a few steps from the subway station, which makes moving around Santiago quite easy. There are also several places where to eat not far from there. The studio apartment was also very clean. On the other side, I found the noise unbearable and the setup uncomfortable, which I'll explain below.
I arrived on a Sunday and the concierge of the building was not aware of my arrival. Then I discovered that the building has only the odd apartment as a hotel and the rest are just normal residences. This was tricky because the concierge (who doesn't work for Apartamentos Capital) was spending a lot of time trying to sort out my problem, but some of the residents were complaining about this because it was not his job to work as a hotel receptionist. Being trapped in this discussion after a 30-hour trip was not a good first impression. After *two* hours my apartment was available.
The apartment did not have air conditioning, which in end-of-spring Santiago meant that either it was very hot with the windows shut or very noisy with the open windows. There was a noisy fan available in the room. The BBQ area looked OK, but the roof-top swimming pool is stamp size, so forget about really using it (I tend to book places were I can go for a swim).
The place would certainly improve with air conditioning and a new door lock (the current one was stuck).
Would I stay in the place another time? No, I rather go to a different 'proper' hotel and avoid the hassle.
- Official Description (provided by the hotel):
- Located in the best neighborhood in Santiago, literally at the entrance of the Manuel Montt subway station. Fully equipped apartments offer the best location to restaurants, shopping centers and main city attractions. All in a very safe area. ... more less
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