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“Good central location” 4 of 5 stars
Review of Plaza Suites

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Plaza Suites
3.5 of 5 Condominium   |   Huerfanos 547 Of. 1510-C, Santiago 3452678, Chile   |  
Hotel amenities
Ranked #77 of 332 Specialty Lodging in Santiago
Stockholm, Sweden
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
Reviews in 34 cities Reviews in 34 cities
48 helpful votes 48 helpful votes
“Good central location”
4 of 5 stars Reviewed January 6, 2014

The apartment was spaciouos, clean and nice and staff very service minded. The wifi worked very well. Excellent central location with a short walk to center. There is also very nice park on a small hill nearby.
The only recommendation we have is that there should be at least one bottle of drinking water in the refrigerator. It was 35dg C outside. No AC in room but temperatur inside was OK.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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179 reviews from our community

Traveler rating
    68
    63
    26
    6
    16
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 4, 2014

thanks to the previous reviews, we were not surprised when we were greeted by a security guard who called a person from the plaza suites. He led us to the reception of the plaza suites and guided us to our apartment. There is a nice supermarket nearby. It on Merced (street name). There is also a nice indian restaurant called "new horizon" for some tasty food.(merced 595) just outside the complex.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 3, 2014

Helpful staff, clean and tidy. Location is excellent. apartments are small but functional. Signage wasn't the greatest, not obvious where to go. small simple kitchen but not fully equipped with pots etc.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
São Paulo, São Paulo, Brazil
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 31, 2013

The plus and what would make me go back are the location and the convinience of the room. It was enough to cook small meals and had appliences that made our stay more comfortable. The bad part was the cleaning... Bad sheet were badly washed, they were far from white. The comfortner was actually DIRTY, it was clear that it hadn't been washed. Shower cutains were digusting full of remains of soap and other stuff. Room service was not . 24hs a day, and everytime we called them, there were no answer.

The good thing was that the office staff was nice to us and VERY friendly. Always answered my emails and helped me with details about the trip.

Avoid the breakfast and cook your own. There is a grocery store next to it. There is also a pool that was very nice.

If you are not a clean freak it is ok though....

Room Tip: Ask for a room distant from the street that may be a bit noisy.
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riga, Latvia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 28, 2013

Good apartaments -- PS is located at the walking distance from downtown, Mercado central, cerros Santa Lucia ,metro,etc.Around one corner there are big supermarket, around another -- sex shop and doctor dermatologist! On the 18th floor there is located nice piscina. Two defects -- there is no TV news on English, even CNN is speaking only Spanish! Second -- the guards are very unkind, even rude! The clients are not beggers, so, change their attitude to us. We are coming with money. When I arrived from Valporaiso - small, couzy, romantic -- I was upset. But then I cach the spirit of city. Many thanks to manager of hotel Karlos. I had excellent tour to Andes with SKT, thanks to Maks and Denie. Besides I had tour for tips with Hose Miguel. He is the very best guide I meeet before -- sharp-minded with very good style of telling. I'm really glad for seeing Santiago de Chile. Prospero Ano Nuevo!

Room Tip: Ask a room with mountain view and at least 14th floor!
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  • Stayed December 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Tiburon, California
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed December 14, 2013

Also known as the Lastarria Aparthotel. Avoid**
It's astonishing how nice this hotel looks in the pictures. The building needs a good cleaning and how in the world can a room not have air-conditioning when the temperature reaches into the 90's? It was intolerable. We made the mistake of prepaying and the hotel would not let us out of the second night. Even after our fan started smoking in the middle of the night and ceased we had no choice but to leave and find a different hotel. We tried to call management this morning to say we couldn't take it anymore but the phones were down. Finally went to their office in person.
They still won't refund our second night. Positive note, the hotel is inexpensive and walking distance from just about anything worth seeing in Santiago.

Room Tip: I honestly don't think there is a good room :(
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  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanganui, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed December 8, 2013

This is a brutal concrete complex consisting of 4, 19 story tower blocks in the middle of Santiago. Dark echoing corridors and clanking doors. Staff on reception have the people skills of security guards. They don't speak any English, nor are they able to offer a friendly smile in Spanish. They do not appear to recognize the words 'aeropuerto' or 'taxi'. On arrival, they gestured us to wait on a ripped up couch in reception while they considered our hotel voucher. We were shown to our apartment half an hour later. Apartment was actually very comfortable and well furnished although it smelled of cigarettes. 'Continental' breakfast was a day-old ham sandwich, a carton of juice and a yogurt but, hey, there's a supermarket next door. Hotel has good swimming pool and sundeck on top floor of tower A, also a computer suite but don't expect anyone to tell you about them. All up, good value but don't expect a welcoming committee. If you're claustrophobic or afraid of heights book elsewhere.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Plaza Suites

Address: Huerfanos 547 Of. 1510-C, Santiago 3452678, Chile
Location: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #77 of 332 Specialty Lodging in Santiago
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Plaza Suites 3.5*
Number of rooms: 35
Official Description (provided by the hotel):
In Santiago´s Bellas Artes district, Plaza Suites offers apartments with LCD cable TV, a kitchen and free Wi-Fi. It features a swimming pool, a gym and an art gallery.Accommodation at Plaza Suites offers a choice of classic or modern décor. It provides also a balcony, a private bathroom and a dinning area.Airport shuttle and laundry services are available. An art gallery hosts a variety of art styles with the support of the Sociedad Nacional de Bellas Artes.Plaza Suites is located 3 blocks from Bellas Artes Subway, and it is surrounded by bars, shops and restaurants. ... more   less 
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