This was the "splurge" hotel of our recent honeymoon... We ended our trip to Argentina and Chile here in the hip Bellavista neighborhood of Santiago and felt very lucky to be staying at such a beautiful place! I'm actually not quite sure there are too many other hotels in this neighborhood so I'm glad we found this place. It's right at the foot of the Cerro San Cristobal hill where you can take a funicular to the top and see a Virgin Mary statue as well as amazing views of the city. If you walk 5 minutes down the street you will end up at the cool Patio Bellavista which from the outside looks like a mall, but when you walk in is filled with tons of great restaurants all basically set up for outdoor eating. It's a pretty cool experience!
The hotel itself is on beautiful grounds and since we were there for New Years, they really went above and beyond to make sure their guests had a great night. They opened up their Piano Bar for a great tapas dinner (for guests only) and then led us to their rooftop pool for a great view of the nearby fireworks show. They were kind enough to upgrade us to the "Cerro San Cristobal" suite which seems to be designed for honeymooners like us, the bed is HUGE (oversized King), and has an open concept bathroom area, which took us a bit to get used to, but the room itself was perfect. It also had an outdoor terrace that looked straight out to the rooftop pool and overlooked the outside eating area.
My only criticism would be that some of the front desk staff were not as friendly in person as they seemed via email. All the way leading up to our stay, I was emailing back and forth with various front desk staff, but when we arrived, we were greeted with some smiling faces, and then some not so smiling faces. Rachel at the front desk, as well as the other Rachel at the bar, were fantastic! However, in contrast to almost everyone else, one other woman who worked the front desk was actually not only un-helpful, but often quite snotty. We had asked her several times about making dinner reservations since we checked in and every time I would return to ask (because she didn't call the room once to follow up, I had to go down and ask her in person), she had some excuse about why she had not done so yet (the restaurant was not open yet, she was busy doing something else- yes she actually said that-, etc.). I had to literally stand there to watch her call the restaurant in order to finally get a reservation. This was our only issue though and hopefully this was just an off experience with this particular staff member. The hotel manager (Mark I think?) was also fabulous and friendly and would often be walking around the hotel checking how everyone was doing.
Besides that one hiccup, we had a wonderful stay and I would definitely recommend this hotel to anyone looking for a modern, classy, beautiful oasis in the best part of Santiago! (Just beware the heat in the middle of December!! It definitely causes some places to lose power! Not the hotel, but surrounding restaurants, bars...)
- Official Description (provided by the hotel):
- The Aubrey an Australian/English owned and operated small friendly boutique hotel which opened in 2010, is situated in bohemian, artsy Bellavista neighbourhood, Providencia. Situated next to the Park Metropolitan and is the first true boutique hotel in Santiago, The hotel comprises of 2 lovingly restored old mansions which have been completely modernized while retaining many original features, and furnished with a fusion of contemporary and antique styles. The hotel has a new contempory built pavilion wing, an outdoor heated jacuzzi swimming pool with sundeck, a relaxing piano lounge with indoor/outdoor terrace seating , serving cocktails, wines and food to share, Monday to Saturdays with live pianist every Thursday and Fridays ... more less
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