Spent three nights with the complete family of five. Three kids of 12, 10 and 7 years of age. From the beginning when we contacted the hotel for reservations and asked for family solution of two adjacent bedrooms, the hotel management gave us a nice solution. While we were located at one corner of the hotel at the fourth floor from a total of seven, with limited view of the lake and volcanoes, the rooms were well prepared for our group. An aisle door allowed us to be isolated, something desirable given the young passengers we were traveling with. Hotel service was great, buffet breakfast was nice and the restaurant while a little bit pricey had an excellent menu. The swimming pool was located at the seventh floor together with the massage rooms and the minimal equipment gym. Everything was enough for the enjoyment of three days of surrounding excursions with the basecamp at the hotel. Service personnel was great and extremely careful with passengers. The less you run into the personnel the better it becomes your experience. Would definitely go back again the next time, maybe trying a better room view with balcony.
- Official Description (provided by the hotel):
- We are a concept hotel aiming to blend the highest level of service in the region with the warmth and comfort of home, nestled in the natural beauty of Puerto Varas, in the heart of southern Chile.We invite you to be moved by the amazing views from our world class rooms, while you experience our unique style of service, designed to complement the awe-inspiring surroundings. ... more less
- Reservation Options:
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