I have yet to do actually anything with this agency yet, but I find them very trustworthy. I am in Pucon in a terrible season, where the rain has basically ruined my opportunities to do a lot of things, but they haven't tried to sell me aggressively on things I might not want. They will simply tell you ski conditions are bad, for example. I have bounced a lot of ideas off them, and they've been patient in providing advice and making suggestions, and following up. Unfortunately, what I want to do has so far been rained out. Aguaventuras came recommended by my hotel and Lonely Planet, and I think both were right to recommend them.
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