I booked this chalet for a gathering. Upon checking in and inspecting the place, I had requested staff to help clean up huge puddles of water in the duplex. We couldn't possibly use the white towels provided for guests to clean the floor.Throughout the day, my friends called and requested for clean up as we were expecting kids. Each time we called, and we had even walked over to reception a few times, staff said yes, they would do so immedately. Lip service. They never did. As expected, even with close watch, kids tripped and fell. The whole place is so run down with holes in the walls, broken funiture, broken toilet. I did know it was under renovation, but that was too much. Plenty of millipedes in the bathroom too and broken taps, fridge not working properly as well. Please do not waste your money on this place.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
First of all, I would like to thank every individual for their comments and remarks. They are all very vital information to us. We will definately will look into all the feedback very constructively and will do the necessary changes where applicable. We time to time doing our level best to meet everyones expectations. We encourage all our guest to see us immediately when they are facing problems during their stay in the Resort. This property is extremely old and we have done alot of upgrading to the rooms. Kindly understand that, its not easy to maintain a resort and chalet property. Consider those who came and left us with many damages weekly . Towels have been misused, broken taps, stools etc. But never the less, I thank you for the feedback. A BIG THANK YOU.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.