On 30 December, my family members were having dinner at Equinox Restaurant.
1. It is the highest restaurant in Singapore. We believe everyone shares the same feedback as us - The view is stunning, food is fantastic, the setting of the dining area was 1st class. Most important are the staff who always amazing with the standard of service. So our review here will mentions few names that made a differ -
2. Thank to the arrangement by Daniel Quek, Assistant Director of Food & Beverage, Fairmont, Singapore. We appreciate his honest and willingness to ensure our new year ends with a positive experience. Fairmont are fortunate to have him in charge of F&B sector, as he always ensure every customer will have a good memory.
3. Anthony Yeo, Assistant Food & Beverage Manager who visits my family member and ensures everything went well. Did he need to do that? No I think, but he take the effort to ensure everything go well for my family. He worth to be mention as he the one who settle 7 Dec 13 dinner issue too. Because of him, all our 50++ Guests got a good celebration at SzeChuan Court.
4. Desiderio Bevilacqua, Assistant Manager, Equinox Complex. Thank for the recommendation on the menu. My family was overwhelmed with every aspect of service that he provided. From the start of the dinner through the time they leave.
5. Sansan, the Waitress, who serve my family for almost 4hours. She takes pride to introduce us to the places. It never been easily to stand there for such a long hour, Sansan got a great passion and she made sure every single detail are look into.
She maybe just a waitress, but she the one who wants every guest to have an enjoyable evening. Her organizational and serving skills were great, it can be seen from the way food, wine was present.
She gave my family all of the attention that they needed and her attention to detail was evident when she able to spot the little need that my girls want. Thank Sansan for taking first rate care of my family on 30 Dec 13 and for her outstanding service, Fairmont should know this - she had performed to ensure that this restaurant will remain a big name to everyone who visit.
It is an amazing experience, the great menu with unique view & comprehensive wine list. It is a wonderful high-class restaurant and hardworking staff that deserves to be recommending to local and overseas guests.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.