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“Getting old but more expensive.” 3 of 5 stars
Review of Great World Serviced Apartments

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Great World Serviced Apartments
2 Kim Seng Walk, Singapore 239404, Singapore   |  
Hotel amenities
Ranked #22 of 182 Specialty lodging in Singapore
Dubai
Top Contributor
84 reviews 84 reviews
29 hotel reviews
Reviews in 19 cities Reviews in 19 cities
39 helpful votes 39 helpful votes
“Getting old but more expensive.”
3 of 5 stars Reviewed March 17, 2013

As Singapore dollars is getting strong every year, this apartment become more expensive. Ofcourse it's not the currency to be blamed, but to pay a rent for some place that's getting tired, seems like too much for now. I had stayed here, few times, since 1998. In that time it was really Great world, it's quite new. But last year I stayed there, I was surpirsed that the furniture in the apartments, was alomost still the same. One thing that I'd always annoyed, was the carpet in the living room, it's been always too much fluffy. For the location, this place is quite strategic. Just a couple bus stop to Orchard Road, easy to get a bus/taxi from both main road, Zion and Kim Seng Road, or from the main entrance of the Apartments. Another good thing is, this apartment is actually at the top of Great World's Shopping centre, so it's quite convinient. They have a big super market, and food court. It has a really big swimming pool, and a small pool for the kids, with waterfall. Just like the other reviewers mentioned about the apt, yes, the apartments are quite dark, not enought window. Having established for more than 15 years, I think it's about time for this apartments (especially the furnitures) need to be refreshed.

  • Stayed April 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joanna2011Singapore, Management at Great World Serviced Apartments, responded to this review, March 20, 2013
Dear Resident,

Thank you for your valuable feedback and for the continued support all these years.

Currently we are undergoing refurbishment of our apartments and this will finish by August 2013.

It was unfortunate that you and your family did not stay in a refurbished apartment as we were running very full at that time but we hope that you will come back and stay with us in a refurbished apartment.

We look forward to seeing you and your family soon.

Warmest regards,
Joanna Yong
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 13, 2013

We stayed at the GW service apartments for 5 weeks, from end of Nov 2012 to end Dec 2012 when we relocated from London to Singapore.

Our stay was extremely comfortable and made our transition in to a new city a lot easier to handle.

The apartment itself was well sized. The decor was nice, the beds are also large and the cleaning service arrives every alternate day. There is an outdoor and indoor playground for the kids and the swimming pool is also great. The staff is very helpful and friendly and they are eager to help. Our kids locked the doors quite a few times and they arrived very promptly and always smiling. The location is also fantastic.

The only things could have been better -

1. There was no Wi-fi connection; instead they had internet cables and one could only connect 2 computers to two different cables but devices such as the ipad or the phone could not be connected to wifi.

2. The kitchen had hot plates instead of gas stoves and they were really slow so if you wish to cook (as I did since we have 2 toddlers and I didn't want them eating out every day) then cooking takes a lot of time. But there are a lot of eating joints nearby on River Valley Road and in the mall itself so you can actually get away with no cooking.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joanna2011Singapore, Management at Great World Serviced Apartments, responded to this review, April 5, 2013
Dear Resident,

We would like to thank you and your family for staying with us. We are glad that you have had a comfortable stay.

Unfortunately when you were staying with us, we were in the midst of upgrading our internet connection to wi-fi in the block that you were booked in. With the wi-fi, devices like iPad or iPhone will no longer have problem with the connection.

Due to the unique structure of the apartment that you had stayed in, it did not allow us to install gas hob. But we have installed new set of hot plates during the refurbishment. Our maintenance staff had also done a thorough check on the hot plates and found them in good working condition.

It was unfortunate that we did not get to know your preference for gas hob over hot plates or we would have done something about it, like move you to an apartment with gas hob.

Nevertheless, we would like to thank you once again for your valuable feedback and we hope you would come back and stay with us in the near future.

Best regards,
Joanna Yong
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
151 reviews 151 reviews
53 hotel reviews
Reviews in 44 cities Reviews in 44 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed December 21, 2012 via mobile

My last stay here was in July as my family moved from UK to Singapore. We stayed on the top floor in a newly refurbished apartment. This was much more comfortable than the ones on the lower ground and we were lucky to get a balcony too. The apartments are a little dark, the rooms and bathrooms a little tired, but the main room and decor was up to date. The staff are typically very helpful and the pool is great for the kids. Serviced apartments are a good way to ease the transition when re-locating and are highly recommended. The GWS apartments are well located centrally and there is plenty to see and do nearby

Stayed July 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 18, 2012 via mobile

We always travels and each time when we go to singapore, we will choose great world serviced apartment, not because of apartment style but it because of the friendly staffs and prefect location.
Great world serviced apartment is located between china town, orchard and clark quey, althought no Mrt nearby (nearest is outrum part mrt station which need to take bus) but they have shuttle bus service run every 1-2 hours daily from 10.30am to 10pm to china town, city hall and orchard. If you are on businesss trip, serviced apartment has shuttle van from 8am to business restrist and mrt station on weekday.
Inside the apartment, they have wifi (which chargeable), tv with selected program, all the utensils, woks, pans, toaster and etc. We have 2 babies and they provide 2 baby cots, baby high chairs and plastic fork and spoon. They are thoughful!
For the meal, We always have our meal at great world shopping center and we also buy our grocessaries at cold storage then cook at our apartment.
Good location, friendly staffs, thoughtful arrangment and shopping mall downstair. I highly recommend for those travel for business, family, retired couple (free shuttle bus to chinatown) or ever single (nearby clarkquay which all bars are located).

Stayed April 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 17, 2012

After living in Singapore for over 4 years, we are now on our way out with only a few weeks left. As our household items are shipping back home we have been put up at Great World for a month. We have already been here for 2 weeks and are genuinely pleased with the rooms, facilities (the indoor kids playground is a GREAT benefit) and especially the service.

The staff here have gone out of their way to make this feel like home for us and are helping to make a difficult transition for us and our children a little easier.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 15, 2012

We lived in Singapore for a year between Oct 2010 and Dec 2011 and stayed in Great World for the final month. We needed somewhere with good commuting options. We also have 3 kids under 5 and wanted a family friendly place with good playground, pool etc...

I shopped around alot and was able to view a few serviced apartments before we selected Great World.

It was a good decision for the following reasons:

- Great shuttle bus to main business areas in mornings
- Excellent kids facilities with indoor and outdoor playground - weekly kids video show
- Good pool with both full size and toddlers paddle pools
- New gym, good size and good quality equipment
- Sauna/steam room

The apartment itself was also good. Clean and very well maintained.
Next to Great World Shopping Mall with supermarket, shops, food court

However the best thing about the place was the staff attitude and helpfulness. Nothing was a bother. We had quite a bad experience with the serviced apartment we stayed in at the beginning of our time in Singapore and this was completely different.

For example:
- we spilt coffee on the rug in the living room and were worried it would stain. Staff came and cleaned up with no fuss.
- I lost my Room Key in the last week of our stay and had to pay a card replacement fee. After we left I received an email that it had been found in the apartment and would I like a refund! My friends picked it up and had a coffee on us ;)

In the end we almost wished we had stayed in Great World for all of our time in Singapore.

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 5, 2012

Have stayed here twice: when I first came to Singapore 13 years ago and then for 8 months recently. The positives: clean, good size apatments, friendly cleaning staff; large pool & plenty of activities for young children; very close to shopping, hawker centres and bus stops.. Negatives: very tatty with ancient smelly air cons that leak generously and do not do their job at all well. GW claims to be green but I don't see how: there are no fans so one cannot have open windows & the heat from the air con units must add an extra 10degrees to the temperature. The furnishings are out-dated; & management staff v unhelpful. It was also very noisy for a lot of the time I stayed as the apartments are being upgraded (something they forgot to mention when I signed the lease). I wouldn't stay here again; there are plenty of newer places.

Room Tip: flats with swimming pool views get noise from the air conditioning units in Great World shopping cen...
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  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Great World Serviced Apartments

Address: 2 Kim Seng Walk, Singapore 239404, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 182 Specialty lodging in Singapore
Official Description (provided by the hotel):
A member of the Serviced Apartments Association of Singapore ... more   less 
Also Known As:
Great World Serviced Apartments Hotel Singapore
Great World Serviced Apartments Singapore

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