I would have given a 3.5 but as not possible was generous with a 4.

The good

Great location for Orchid Road shopping.
The common areas are very nice with great artwork.

The not so good

Our rooms were in obvious need of repair. I noted this comment when reading other reviews and did not believe it but in one room our toilet door did not shut and the door handle for the main door was almost falling off. In the other room the tables and couches were all badly marked.

The staff on the whole seem a little confused or disinterested. When we arrived we were not explained the benefits or add ons available with our stay. We are SPG Gold which usually means a free drink ( nothing mentioned but was on a card they gave us). There was no in room amenity and when I asked what is was we were sent a small bottle of orange juice. No fruit, flowers etc in the room. These all may seem like little things but they add up to the experience you expect in a 5 star hotel.

We booked through AMEX FHR and there was no offer of upgrade or late check out. To be fair when we asked for late check out they gave us one room till 6pm.

The breakfast was good but not great, Sunday brunch was nice.

There was nothing really bad about this hotel but nothing that made it great and in a City of great hotels I see no need to return to St Regis. If I wanted to be in this area again I would head back to the Four Seasons - perhaps not as plush but an overall much better experience.

We stayed at St Regis for 4 days recently and enjoyed our time there. The hotel itself is quite classically styled, very well appointed rooms which are very luxurious. Our floor had its own butler which is a nice touch. Reasonable position close to orchid rd and stuff which were very eager to help. Would gladly stay again on our next visit to Singapore.

We had a suite upgrade for our 3 nights in Singapore. Can't think of a single thing that could have been improved upon. Check-in, check-out, butler service was exceptional. The room was luxurious, functional and beautiful down to the heated wall in the bathroom and shower.

The spa was magnificent-very beautiful and good treatments

Breakfast was good with a wide selection of food.

We were lucky to arrive in hairy crab season and had an excellent crab meal at the chinese restaurant.

By Far one of the best hotels ive had a stay in. Up to the mark and what is expected from the St Regis Brand. Early check in, but the staff was more than accomodating, and got me a room. WIth more than 500sqft of space, plenty of light, and a room that exemplifies luxury and functionality, my one night stay was perfect. The Butler service was super prompt with my clothes pressing and the entire staff was very caring.
Checkout was seamless, and everyone made sure to ask how my stay was and checked to see if there were any shortfalls and if I would choose their hotel for my next visit.
Best bit : Due to a streched morning meeting, I was getting late for lunch as was in a hurry to check out, I forgot to take out my personal belongings from the safe. I returned at 3pm after realising my mistake only to find out that my possessions had been found, recorded and logged by secuirty, and within minutes of showing my identification, they were all returned to me by the head of security himself who personally came down for the handover, needless to say without anything missing.....Impressive ? YES !!