I would have given a 3.5 but as not possible was generous with a 4.
Great location for Orchid Road shopping.
The common areas are very nice with great artwork.
The not so good
Our rooms were in obvious need of repair. I noted this comment when reading other reviews and did not believe it but in one room our toilet door did not shut and the door handle for the main door was almost falling off. In the other room the tables and couches were all badly marked.
The staff on the whole seem a little confused or disinterested. When we arrived we were not explained the benefits or add ons available with our stay. We are SPG Gold which usually means a free drink ( nothing mentioned but was on a card they gave us). There was no in room amenity and when I asked what is was we were sent a small bottle of orange juice. No fruit, flowers etc in the room. These all may seem like little things but they add up to the experience you expect in a 5 star hotel.
We booked through AMEX FHR and there was no offer of upgrade or late check out. To be fair when we asked for late check out they gave us one room till 6pm.
The breakfast was good but not great, Sunday brunch was nice.
There was nothing really bad about this hotel but nothing that made it great and in a City of great hotels I see no need to return to St Regis. If I wanted to be in this area again I would head back to the Four Seasons - perhaps not as plush but an overall much better experience.
- Official Description (provided by the hotel):
- Situated at the heart of the city’s premier shopping district, with the world-class shopping of Orchard Road at your doorstep and the grandeurs of a 5-star hotel within, The St. Regis Singapore is the ideal residence for the discerning luxury traveller. The St. Regis experience begins when you arrive at Changi Airport. A luxurious St. Regis Bentley and chauffeur can be arranged for your journey to the address where timeless elegance resides.From its location at the most coveted address to the legendary St. Regis Butler Service, this is world-class hospitality at its finest. ... more less
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- Also Known As:
- The St. Regis Singapore Hotel Singapore
- St Regis Singapore