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“Group of 5” 5 of 5 stars
Review of Regency House by Far East Hospitality

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Regency House by Far East Hospitality
4.0 of 5 Condominium   |   121 Penang Road, Singapore 238464, Singapore (Orchard Road)   |  
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UpTo 35% off +WiFi +Tour
Certificate of Excellence 2014
Darwin, Australia
1 review
2 helpful votes 2 helpful votes
“Group of 5”
5 of 5 stars Reviewed February 11, 2013

I stayed at Regency house in a 3 bedroom apartment for 7 days with 4 friends in February 2013 and found it to be a most enjoyable experience. The staff are all polite, friendly and helpful and the room was clean, spacious and comfortable. In addition to excellent staff and good rooms, Regency House is within 500 m of 2 MRT stations and many shopping centers.

I would be pleased to stay there again and give it my highest recommendation.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaWLee, Manager at Regency House by Far East Hospitality, responded to this review, February 13, 2013
Dear RickG87,

Thank you for your excellent review about Regency House.

We are glad that you enjoyed the location. We are also highly appreciative of your recognition towards our staff who are only too glad to have provided you with a wonderful stay experience.

We definitely look forward to being your preferred accomodation on your next Singapore visit.

Warmest regards, Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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185 reviews from our community

Traveler rating
    147
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    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Any
English first
Karratha
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2013

Our first trip to Singapore started with a very friendly welcome from Regency House. We stayed in a great 2 bedroom apartment at Regency House. It was a home away from home with everything you could possibly need. The complimentary WiFi was a huge bonus for the kids.

We were welcomed with a lovely basket of goodies, really nice touch. The coffee and 'nibbles' in the Lobby was unexpected, much more than I'd expected.

All staff we had dealings with throughout the week were most helpful and extremely friendly. A credit to them, would definitely stay again.

Loved the complimentary breakfast, so nice not to have to worry about at least one meal a day.

Location, location, location..... everything nearby or if not then buses & train were just as close to get you wherever you wish to go. Loved the 'Tourist' shuttle to Sentosa, great idea!!

Would definitely recommend and would not hesitate to return ourselves.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaWLee, Manager at Regency House by Far East Hospitality, responded to this review, January 30, 2013
Dear DardsKta,

Thank you for your review.

We are delighted to learn that you have enjoyed your stay with us. It is always heartening to know that the quality of the facilities and standard of service is enjoyed and appreciated by our guests.

We look forward to welcoming you back to Regency House.

Warmest regards, Chris
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Jeddah, Saudi Arabia
1 review
4 of 5 stars Reviewed January 30, 2013

Me and my family (about 20 members) booked 3 rooms at the Regency House. 2 were the three-bedrooms and one was the studio. We stayed for 8 nights and it was nice. Locations was very near the Orchard road. Staff was nice (though the guy who took the night shift can use a chill pill). Overall it was a good stay, breakfast had the essentials not very fancy but OK. Only complaint is the furniture and the windows need to be soundproofed.
Would stay here again and recommend it.

Room Tip: If you are a light sleeper ask for rooms opposite the street
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaWLee, Manager at Regency House by Far East Hospitality, responded to this review, January 30, 2013
Dear Mjambi,

Thank you for sharing your experience with us.

We are delighted to learn that all of you enjoyed the stay at Regency House.

We are also pleased to inform you that we will be embarking on a project to soundproof all the apartments facing Penang Road during the later part of the year.

We look forward to hosting you again in the near future.

Warmest regards, Chris
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Sinapore
1 review
5 of 5 stars Reviewed January 29, 2013

I have been a frequent traveller to Singapore since the early 1980’s and have stayed in various places but none better that Regency House. The location could not be better, within walking distance of bus stop & MRT station. A stones throw from Orchard Road. An abundance of good restaurants, pubs & shops, but the best thing about my stay (over 5 months) in Regency House was the friendliness (day or night) of the staff. Nothing is too much for them. I would highly recommend Regency House to anyone visiting Singapore whither it be a family holiday, business trip or long term work you will not be disappointed.
Ian

Room Tip: All rooms are goob
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaWLee, Manager at Regency House by Far East Hospitality, responded to this review, January 30, 2013
Dear ian1690_13,

Thank you for sharing your experience with us and we are delighted that you have enjoyed the stay at Regency House.

We are pleased that all the staff made an impression during your stay.

We wish you well and look forward to welcoming you back at Regency House in the near future.

Warmest regards, Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 27, 2013

This is our 5th visit to Singapore, usually every year we go for 10-14 days in January. Our usual place (Somerset Grand cairnhill closed down) and I was hesitant to try another unknown place. But decided on Regency House after TripAdvisor reviews. We arrived late at night around 11.00pm, and was received by Joyce Xu. She was extremely pleasant and very efficient, simply made us feel at home. That initial touch made us feel very welcome. Next morning I met Ginly Lim at the reception. She was FANTASTIC. No job is too difficult for Ginly. She made sure we were well looked after right through our stay! All staff (Security, reception, Breakfast room staff etc;) were simply outstanding!! Our room was serviced by Karen, who made sure it was sparkling clean every day!! The Manager Christina Lee runs a tight ship, and the result is obvious!! Regency House is a GREAT family holiday accommodation!!

Room Tip: Ask for a room not facing Penang Road, as this road is very noisy at night.
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaWLee, Manager at Regency House by Far East Hospitality, responded to this review, January 30, 2013
Dear OzPerth2011,

Thank you for choosing Regency House for your recent stay.

We appreciate your recognition towards our staff and it is always a pleasure to be remembered for making our guest stay an exceptional one.

We look forward to welcoming you in Jan next year.

Warmest regards, Chris
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2013 via mobile

I lived at Regency House for over 18 months and it was a great central location to be based whilst in Singapore. Close by is orchard road for shopping and for nightlife there are various pubs and restaurants all within walking distance. The apartment itself was clean, comfortable and spacious. The staff were extremely friendly and helpful.

Will miss the place as it was my home away from home

Stayed December 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaWLee, Manager at Regency House by Far East Hospitality, responded to this review, January 24, 2013
Dear Normnl,

Thank you for taking the time to write this review to compliment Regency House and the staff.

We are glad you enjoyed your stay here and we look forward to welcoming you back soon.

Warmest regards, Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
5 of 5 stars Reviewed January 18, 2013

We found the staff to be exceptionally helpful and went out of their way to make sure we were comfortable. The front reception staff gave us great advice on where to visit and also found an extra bed for our 6 year old daughter very quickly for no extra charge. We booked through an agency and our request for an extra bed did not come through but Christina sorted it out very promptly. We found all the staff to be friendly, polite and helful. Our children loved having their pyjamas laid out for them each night and enjoyed the lovely pool and spa. We will definitely stay here again. The matresses on the beds are very firm so this may take a little getting used to.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristinaWLee, Manager at Regency House by Far East Hospitality, responded to this review, January 24, 2013
Dear Stephanie2501,

Thank you for your review.

We are delighted to know that you have enjoyed the comfort and facilities during your recent stay at Regency House and had an enjoyable experience.

We look forward to hosting you again in the near future.

Warmest regards, Chris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Regency House by Far East Hospitality

Address: 121 Penang Road, Singapore 238464, Singapore
Location: Singapore > Singapore > Orchard Road
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 189 Specialty Lodging in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Regency House by Far East Hospitality 4*
Number of rooms: 87
Official Description (provided by the hotel):
Located at the junction of Penang Road and Oxley Road, Regency House is within minutes by foot from the major shopping malls along Orchard Road. Besides the fine dining options along the famous district, the serviced apartment is a minute's walk from Killiney Road, which offers a wide selection of local and International cuisine.The Istana, which is the Official Residence of the President of Singapore and entertainment hotspots such as the trendy Robertson Quay are also located nearby. The Somerset MRT station close by connects you to the rest of the island, with the Singapore’s Central Business District at Raffles Place just two stops away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Agoda, Far East Hospitality Management Pte Ltd, Hotels.com, Cheap Tickets, Priceline, Despegar.com and TripOnline SA so you can book your Regency House by Far East Hospitality reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Regency House Hotel Singapore
Regency Hotel Singapore
Regency House By Far East Hospitality Singapore

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